on Oct 13, 2016
So I checked into the property late in the evening of 5 Oct 2016. I called in and asked them to get some dinner ready for me which they did. Great!
I arrived (with my family) and first impressions were this was not as I had expected the hotel / rooms to be basis my reviews. I had seen pics on the internet and they didnt match what I was shown. The rooms (I had booked three) looked as if they were not maintained well. The pillows were 'dirty' but had very clean pillow cases. The carpet (yes the rooms had carpets) were unclean. Had I checked in earlier in the day, I would probably have opted for another hotel. But since it was late and I had my aged in-laws with me, I had no option but to adjust.
The hotel looks like it has seen better days. All it needs is good maintainence - perhaps a good administrator. As it is, I would not recommend this property.
on Sep 7, 2016
Been stayed for 3 days in this hotel and my experience is worst or awful. Very few (1 or 2) staff are more cooperative and friendly. Food is excellent.
Cleanliness - Terrible.
Customer support - poor
Room - Suffocation and leach present everywhere
Bathroom - unhygienic
Bedroom & Wardrobe - pathetic
Overall - NOT GOOD
Worst cottage arrogant staff poor location
on Jun 11, 2016
There is a saying that himachali people are polite and down to earth, you won't find these qualities in this cottage.
Room service.. *
Very ordinary rooms like a lodge. Small room dirty washroom.
We stayed for 2 nights and nobody came to clean the room.
The biggest problem I found is the location of this cottage. This cottage is in the last corner of Aleo. The auto drivers will charge you 200-250 one side from mall road. But you won't find any auto from this cottage for mall road.
The owner gave us a deal in which breakfast and dinner was inclusive of the package. They told us they will serve a buffet but In dinner buffet there was only 1dal and 1 vegetable with no dessert..
They don't serve nonveg as well. WiFi won't work.
Please avoid this hotel.
Third Class hotel, very arrogant staff, dirty place to stay with horrible location.
on May 25, 2016
This hotel is 500 meters inside the road , there is no street lights on this road, very lonely road because this hotel is inside mountaineering institute, there is no any board of this hotel on road by which you can identify it's location. When I visited there was no sheaf in the hotel, all the service boys was running kitchen, they expect 40 minuted time to serve any item related to kitchen ( even TEA , Coffee & Cold drink) , Food test was terrible since it was not made by professional sheaf, there is a lack of hot water in all rooms because hot water system works in solar panel. All young UP & Bihar boys was there who are treating you as you are there servants, they are not bother that you came here for comfort or relaxing and it is there duty to ensure your comfort, Toilets are not getting cleaned every day because they don;t have manpower to clean it even room is also not getting clean unless you shout at reception. There is a huge list of menu card it is printed nicely but you will get food which has been prepared by room boys only. No use of menu card.
Budget Hotel - Average Service.
on Apr 11, 2016
This is Budget Hotel with Average service. The location is little inside the road. The staff is helpful but you need to explain them everything in detail and sometime need to argue for your point.
There is a scope for further improvement in service.