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Hotel Castle Blue

1 room, 2 adults
Good
3/5

Avoid!on Nov 30, 2016

The room itself looked reasonable, but the staff there were extremely unhelpful. Requested two si...Read All

A-109, Road No-5,Mahipalpur Extention, Airport Zone, NEW DELHI, DELHI, India, Pin-110037 , New Delhi
Amenities:
  • Parking
  • Valet Parking
  • Internet Access
  • WIFI
  • Breakfast Services
+ More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Avoid!
    on Nov 30, 2016
    The room itself looked reasonable, but the staff there were extremely unhelpful. Requested two single beds and not one room seemed to have this. We were also kept waiting for ages prior to check-in as for whatever reason they had no record of my booking. Very very poor rating and I'm definitely not recommending it... More
  • hotel_trip
    bad hotel
    on Nov 4, 2016
    Bad quality. Room was not clean, noisy and most of the light didnt worked at all. Bathroom dirty and no hot water. Staff really agressive when giving feedback about high price (5times higher than on there own website) Blokked the exit beceause I refused to pay the ridiculous price. Staff wanted to hit me.... More
  • hotel_trip
    Shabby !!
    on Oct 17, 2016
    We stayed only for a night, but this place needs improvement. Although the room was okay, the cleanliness needs to be improved. They didn't clean the room properly after the last guest checked out. They put us into a room initially which has smells from cigarettes. The room keys were then misplaced for a while by the hotel staff. Management of this hotel is all over the place and pricing is completely arbitrary. Better avoid this place as there are several other options close by.... More
  • hotel_trip
    an okayish stay
    on Sep 10, 2016
    room was clean food was costly wifi network was very poor room service was not adequate ac was okayish tv was not working smoothly but location of the hotel is good near to airport and an overall ok kind of stay... More
  • hotel_trip
    Bed hotel i have ever seen
    on May 31, 2016
    This hotel ia very bed..AC and fan's noise is like u are boarding in airoplane.. And no one is thare to short out problem. Managers behaviour is very rude when we told them problem. So no one should go this type of bed hotel.. Mahipalpur there is more then 50 hood hotel so go there... More
  • Excellent
    15
  • Very Good
    15
  • Good
    8
  • Fair
    9
  • Poor
    11

Overview

Hotel Castle Blue offers internet access. This hotel in New Delhi is located at 16 km from the India Gate and at 10 km from the Safdarjung Railway Station. It offers breakfast services as well. Housing a total of 48 AC rooms, this hotel has 3 floors. Each room has a sofa-bed, makeup mirror, cookware, refrigerator, and coffee/tea maker. All rooms have attached bathrooms. This accommodation in New Delhi has a full-service health spa and offers medical assistance. The on-site facilities include a restaurant, cafe, business center, gym, and swimming pool. Hotel Castle Blue provides travel assistance and front desk assistance to its guests. The ISKCON Temple (17 km), Lodhi Gardens (16 km), and Qutab Minar (10 km) are places to visit. The hotel is at 11 km from the Saidulajab Bus Stand and at 3 km from the Indira Gandhi International Airport.

Policies

Check in Check out

Hotel Check-in Time is 09 AM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 09 AM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.