Clean room and prompt service, not find pleasant surrounding atmosphere
on Dec 25, 2017
The photo image of hotel and actual is completely different, its is in busy road and hotel lobby is almost in road platform. Room is neat and clean, adequate toiletries are provided. Prompt room service and surprisingly find most of the south Indian channels in TV which is rare in kolkota. Traffic noise disturbs inside room. This hotel offers only vegetarian food. No parking facility.
EXCEPTIONALLY BRILLIANT HOTEL
on Dec 11, 2017
Let me start this as this is one of the finest properties that I have stayed in Kolkata. Yes the location is excellent but the staff and their behaviour and welcome stole the show,,, afterall who would not want a smiling face to see always along with efficient and excellent service.
I would also like to put a personal note to the owner Mr.Jatia recommending 3 staffs in particular about doing a commendable job, Mr.Kaushik /Ms.Garima and the housekeeping staff Mr.Milan. Just outstanding you guys are. They actually deserve a pat on their back for making our stay memorable.
Food quality though veg but excellent.... Continental stole the show, Rooms neat and also rooms being cleaned twice is something i have not seen for long in Kolkata.Brilliant.
I would strongly recommend the readers about this hotel at any given point of time be it for leisure or business, Breakfast spread is also excellent if you are veg ,
I am definitely coming back and would always be looking forward to stay here in my every visit.
Thanks Guys!!!! God Bless
on Dec 8, 2017
Stayed 2 nights this week. The requested transfer did not appear and then awfu
l ride from Howarh Railway but on our early arrival greeted by friendly efficient reception and lobby staff whilst we waited for room availability.
Clean and nicely decorated in general and room on side of building was quieter for a city hotel.
We did call house keeping to have the floor cleaned and pillow cases changed but during our stay housekeeping was faultless and attentive. Laundry was well processed and very prompt.
Safe was faulty and replaced.
Breakfast was very pleasant well presented with nice coffee. Food selection geared nationally and my request for an egg declined so fruit toast and mashed potato served well.
Good situation for Victoria Museum, Mento Park and Forum shopping and Oh Calcutta restaurant.
Missed a couple of ubers due to busy Bose Road but finally arranged pick up on the side road.
It was an hour to the airport at 11 am.
Good stay and would return to same room type.
Perfect location and affordable cost
on Dec 4, 2017
I stayed at this hotel for 2 nights. The experience was nice.
The location of the hotel is such that you can walk around many major attractions.
1. Nice cozy hotel.
2. Friendly and helpful staff.
3. Nice variety in buffet breakfast, though taste can be improved a bit.
4. Nice rooms with all the required amenities and (chargeable) mini bar.
5. Free Wi-Fi.
1. The main entrance is right on the busy road, even parking cab is difficult.
2. Some rooms are really small.
3. No windows that can be opened for fresh air in the room. But the rooms are well lit.
Overall - an enjoyable stay. Would recommend to anyone due to its positives.
For spending time with family
on Nov 29, 2017
Comforting stay at casa fortuna...with excellent service by the staff and the management team....also the food was very tasty and tempting.
This was my 2nd visit to casa fortuna and it was as good as it was earlier.