Clean room and prompt service, not find pleasant surrounding atmosphere
on Dec 25, 2017
The photo image of hotel and actual is completely different, its is in busy road and hotel lobby is almost in road platform. Room is neat and clean, adequate toiletries are provided. Prompt room service and surprisingly find most of the south Indian channels in TV which is rare in kolkota. Traffic noise disturbs inside room. This hotel offers only vegetarian food. No parking facility.... More
EXCEPTIONALLY BRILLIANT HOTEL
on Dec 11, 2017
Let me start this as this is one of the finest properties that I have stayed in Kolkata. Yes the location is excellent but the staff and their behaviour and welcome stole the show,,, afterall who would not want a smiling face to see always along with efficient and excellent service.
I would also like to put a personal note to the owner Mr.Jatia recommending 3 staffs in particular about doing a commendable job, Mr.Kaushik /Ms.Garima and the housekeeping staff Mr.Milan. Just outstanding you guys are. They actually deserve a pat on their back for making our stay memorable.
Food quality though veg but excellent.... Continental stole the show, Rooms neat and also rooms being cleaned twice is something i have not seen for long in Kolkata.Brilliant.
I would strongly recommend the readers about this hotel at any given point of time be it for leisure or business, Breakfast spread is also excellent if you are veg ,
I am definitely coming back and would always be looking forward to stay here in my every visit.
Thanks Guys!!!! God Bless... More
on Dec 8, 2017
Stayed 2 nights this week. The requested transfer did not appear and then awfu
l ride from Howarh Railway but on our early arrival greeted by friendly efficient reception and lobby staff whilst we waited for room availability.
Clean and nicely decorated in general and room on side of building was quieter for a city hotel.
We did call house keeping to have the floor cleaned and pillow cases changed but during our stay housekeeping was faultless and attentive. Laundry was well processed and very prompt.
Safe was faulty and replaced.
Breakfast was very pleasant well presented with nice coffee. Food selection geared nationally and my request for an egg declined so fruit toast and mashed potato served well.
Good situation for Victoria Museum, Mento Park and Forum shopping and Oh Calcutta restaurant.
Missed a couple of ubers due to busy Bose Road but finally arranged pick up on the side road.
It was an hour to the airport at 11 am.
Good stay and would return to same room type.... More
Perfect location and affordable cost
on Dec 4, 2017
I stayed at this hotel for 2 nights. The experience was nice.
The location of the hotel is such that you can walk around many major attractions.
1. Nice cozy hotel.
2. Friendly and helpful staff.
3. Nice variety in buffet breakfast, though taste can be improved a bit.
4. Nice rooms with all the required amenities and (chargeable) mini bar.
5. Free Wi-Fi.
1. The main entrance is right on the busy road, even parking cab is difficult.
2. Some rooms are really small.
3. No windows that can be opened for fresh air in the room. But the rooms are well lit.
Overall - an enjoyable stay. Would recommend to anyone due to its positives.... More
For spending time with family
on Nov 29, 2017
Comforting stay at casa fortuna...with excellent service by the staff and the management team....also the food was very tasty and tempting.
This was my 2nd visit to casa fortuna and it was as good as it was earlier.... More
Hotel Casa Fortuna a 4 star property with a 92-Covers Multi-cuisine Restaurant. The Metro Railway Station is 0.5 km away from the property. This 4 star hotel has 26 rooms along with an attached bathroom. Each of these rooms are equipped with bathroom slippers, electronic safe, telephone, television, mini-bar, restaurant, hair dryer, shaving and dental kit, tea/coffee maker
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
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Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
The primary guest must be at least 18 years old to be able to check into this hotel.
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Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
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In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
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