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Hotel Brookside

1 room, 2 adults
Good
3/5

Old crumbling hotel in a great locationon Feb 15, 2018

Stayed for 2 nights in February. Overall hotel is quite old and not very well maintained. Houseke...Read All

7A, Viman Nagar - Pune Nagar Road, Viman Nagar, Viman Nagar, PUNE, MAHARASHTRA, India, Pin-411014 , Pune
Amenities:
  • Parking
  • Valet Parking
  • Internet Access
  • WIFI
  • 2W Parking Covered
+ More

Rooms

Double Room
Hotel Room
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Single Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Old crumbling hotel in a great location
    on Feb 15, 2018
    Stayed for 2 nights in February. Overall hotel is quite old and not very well maintained. Housekeeping staff is basically just an underage boy. Location is very good right behind Phoenix mall and has a lot of shops around including a coffee day right opposite.... More
  • hotel_trip
    Great Stay.
    on Jan 24, 2018
    After arriving in Pune i realized i had picked a terrible place to stay. That's when a friend recommended Brookside and as soon as I arrived I knew I had made a tremendous upgrade. Overall the place made it very comfortable and relaxing to make it you home base as I explored the city and visited friends. Another plus was how close it was to the Phoenix mall. just a short walk to the shopping center which had pretty much everything under the sun. the surrounding area was also filled with plenty of places to sit and enjoy great food. The service at the hotel was very accommodating. I can't say i have anything bad to say about it. as for the front desk, I have to say their staff is top notch. As soon as I walked in I was greeted by Meenu Kumari the desk manager and right away i knew I was in good hands. Thank you for 4 great days and comfortable nights.... More
  • hotel_trip
    Very sad experience
    on Nov 12, 2017
    I got very sad experience at this hotel. I was here for business visit at Pune. They gave me a room which was not at all clean since ages. When I check-in there was a thick layer of dust on floor. Room number 504. Next day I complained this to reception then I got new room which number was 309. That day I decided to ordered food from room service. No one pick up my call in room service. As there was a party going on inside restaurant. So even room service attendant was busy with party. So I gave my order to front desk person. I had few drinks before my food comes in so I asked for ice and water. Ice was so bad quality for which they charged me rupees 100 for 2 buckets of ice. I ordered food at 10.30 and my food came inside room at 11.30. As a chef even I know biryani don't take 1 hour of preparation. Overall it was very bad experience. I will say don't go in this hotel even you are getting good deal. ... More
  • hotel_trip
    My one night stay
    on Nov 9, 2017
    Room was spacious with tea maker, TV, internet I stayed in room no 302. Bed was comfortable. Lighting arrement is good. One can read and write. Service is fast. room service is available with extra charges. Break fast is buffet. Lot of variety of Combo food is also available which is sufficient for single person. Onle problems in wash room are bath tub and commode.... More
  • hotel_trip
    GOOD SERVICES AND STAFF
    on Oct 26, 2017
    i had booked hotel 23rd oct to 25th oct , nice location, staff is very helpful , a reception boy Munshad is very good and friendly, hotel room services is nice. The staff in the restaurant are very good. Food is very good and tasty. A very good budget hotel. i enjoyed my stay here......... More
  • Excellent
    11
  • Very Good
    19
  • Good
    8
  • Fair
    5
  • Poor
    12

Overview

Feel the business vibe from close quarters of this 4 Star hotel, which is located in the heart of the business district at Viman Nagar near Pune Airport. Its modern interiors houses 61 aesthetically designed rooms. A multi-cuisine restaurant- cum-bar serves delicious meals and snacks. Business travelers can conduct seminars and conferences in its conference hall. A swimming pool and a health club are there for the rejuvenation of the guests.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.