on Sep 15, 2017
Location is near to the gateway of India but it's room is very bad. Fishy smell are everywhere and it's not a hotel actually. Toilet tissue is also unavaile and service is worst ever. Reception area is so narrow that three people accommodation is very difficult.
Value for money
on Mar 11, 2017
I took 4 family rooms to stay my family guests. These are large enough.The guests were satisfied with service. The hotel does not provide room service other than tea. However, you can order from outside, based on some menu of nearby restaurants. The hotel is value for money.
Average room not worth the price
on Jan 29, 2017
Location is good, however ,the rooms are costly for the price.Parking in open public space. No canteen .Only one bottle of water provided free for three days of stay. Open cupboards and very small toilet. One chair provided with a table whose height was lower than table.
Once is enough
on Dec 21, 2016
If you aren't perturbed by dirty sheets and enjoy arguing with staff every time you walk through reception, then the Blue Bird Hotel is the place for you!
During our 25 minute check-in process, we were told that our reservation didn't exist, even though we could clearly see our name written on a printout in front of the receptionist. Once we had established that we had a reservation, they told us we needed to pay up in cash, despite already having paid. This was a theme of our stay in the Blue Bird, as they reminded us we needed to pay in cash every time we walked through reception.
The rooms were not clean. The sheets were stained. Room 112 is odd, the mirrored walls and circular bed may not be to every guest's taste.
Overall the location is great and the rooms are spacious. It's quiet at night. The beds are comfortable. The corridors and sheets need to be cleaner and the staff more helpful and friendly.
Rude manager but otherwise clean and good
on Nov 30, 2016
Arrived at 7.00 am, booked because I thought I would be able to get an airport transfer but they told me to book a taxi instead. Arrived to what I assume was the manager asleep opposite the reception desk, he was awoken by his other staff and took ages to find my booking - I had to find it for him in the end! Was mega surly and rude the whole time - I had booked for the night before my arrival as well as the day I was actually there - so they seemed confused as to why I had turned up at this time... I had been emailling trying to find out whether it was neccesary to book both nights as I was arriving so early to no reply so I just booked both!
Got into my room, no wifi signal and no windows but clean and spacious. There was hot water in the shower I just had to figure out how to turn the boiler on! I slept most of the day but was awoken by a loud phone call from reception saying something about my booking even though i had booked for that night???
Ended up booking an extra night as I couldn't find anywhere else to stay in mumbai which was a bit of a nightmare cause they only take cash!
Upon leaving they tried to charge me for 3 extra bottles of water which i had not ordered nor had been delivered to me! Room was not cleaned once in the 3 nights I was there, hallways smells horrible!!
Other staff (in blue polo shirts) apart from the manager guy were very sweet and attentive though and the room was spacious and clean with aircon.