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Hotel Bharani

1 room, 2 adults
Fair
2/5

Hotel with poor customer serviceon May 30, 2017

I visited this hotel today, the 30th May with family for dinner. We were 6 adults, 2 grown-up kid...Read All

No-51,L.B Road Thiruvanmiyur,, Chennai, Thiruvanmiyur, CHENNAI, TAMIL NADU, India, Pin-600041 , Chennai
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Internet access-wireless
  • Restaurant
+ More

Rooms

AC Room
Hotel Room
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Non Ac Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Hotel with poor customer service
    on May 30, 2017
    I visited this hotel today, the 30th May with family for dinner. We were 6 adults, 2 grown-up kids and 1 small kid. First of all, this hotel has no seating facilities for more than 6 persons in a table. Tables are also not that broad to have comfortable dining. We adjusted ourselves to sit in 6 members table with extra chairs. But, on seeing two vacant four seaters close to where we were seated, we requested to join those two four seaters together, so that we can sit together as family and have comfortable dining. But, they refused to join them after moving to those two four seaters. I had taken food there earlier like that by joining two tables. When I cited my previous experience, they denied and said that the hotel has no facility to accommodate more than 6 people in a table. When I asked whether families with more than 6 members shouldn't visit the hotel, the reply was "we can't join tables, as the edges of tables are broken because of joining them in earlier instances". After persuading consistently, some one wearing safari, with helping mind, got the consent of MD of the hotel to join tables. Orders were taken, but delayed supply of food items showed that the hotel was not well organised. Items like dosa reached late, but north Indian items like naan, panneer butter masala reached early! Chilly parotta which was ordered first, was reminded twice, but after sometime, the person said that it was not there! Items like schezwan fried rice, panneer butter masala were good in taste. But items like ice cream milk shake was not good in quality, as my daughter, who used to have milk shake in other hotels, vomitted after having ice cream chocolate milk shake. Somehow, we finished our dinner, then the confusion started in billing. They have billed items which we haven't ordered. The bill was taken for correction. After long waiting, I reached cash counter for paying money, where the bill was then lying with cash counter. They corrected bill with ink pen and I paid it. As I wanted bill for writing review, I insisted upon bill. They denied first, but later due to pressure from me, they have given. The person in counter was also not having concern for customers. If they improve their service and approach, definitely it can be one of the good vegeterian food junction.... More
  • hotel_trip
    Terrible experience
    on Feb 23, 2017
    I had to stay here as my company booked the accommodation through make my trip. This hotel goes into the worst hotel experiences list. To start with I chose a single bed AC room. The entire room was probably 8 X 8 feet which includes a toilet in it. The room is so small that if you don't be careful you can end up hitting either the bed or the table. The bed sheets were dirty and stained, also causes an itch, no towel was provided. Didn't even bother to ask for wifi. The bathroom was so small that if you just turn around you would hit a wall and the wash basin is the smallest wash basin ever made in history. If you try using it, a lot of water spills on your feet. No hot water was available, no toilet paper was available. Coming to breakfast, I was surprised when they gave me something called as a "Mini-tiffin" which contains on cold dosa, one idli, one mini vada, one small cup of pongal, one small cup of kesari (became half small cup on day2) and half a cup of coffee. You do not get a second serving of anything and also if you want more coffee it is chargeable as well. Looks like someone in the management was too greedy and has built a lot more rooms than what was supposed to be built. This is a dingy lodge at the most and cannot be called a hotel, they have a really long way to go in terms of hospitality if you would like to call yourself a hotel. Stay away from this hotel, better avoided, I would rather stay awake all night than sleep in this hotel. Really disappointed.... More
  • hotel_trip
    Good place compared to other hotel in the vicinity.
    on Nov 6, 2016
    This hotel is better than The City Manor which is just 0.5 kms. The service standard at The City Manor is horrible and very costly also. Compared to that the service and the quality of food is very good at Hotel Bharani. We enjoyed our stay even though for 1 day. If we had known earlier then I would have checked in Hotel Bharani.... More
  • hotel_trip
    Horrible Hotel I ever visited at this exorbitant Cost.
    on Aug 15, 2016
    Hotel is in pathetic condition. AC room Filled with cockroaches and mosquitoes. Blanket Covers torn. Bathroom cum Toilet not even enough for single man movement. And above all some of the Front Desk Receptionists are highly casual and arrogant in Customer Service. Not worth to visit unless you are in dearth need.... More
  • hotel_trip
    Cheated by this hotel
    on Jul 28, 2016
    As a customer visiting your hotel, you have given bitter taste. 1. you cheated us by promising good lodging but giving us pathetic service. 2. Rooms are very unclean, not mainted. 3. when we rejected your service and wanted to leave the immediately you did not give our money back. 4. i am going to post about your bad service an pathetic management and cheating to customer on all website. finally,. finally,.on't refund my money back. i will go to consumer court. i took pictures and video of the room and service. Vikram Shinde.... More
  • Excellent
    0
  • Very Good
    4
  • Good
    1
  • Fair
    0
  • Poor
    7

Overview

Located at 1 km from the Arulmigu Marundeeswarar Temple, Hotel Bharani is a hotel in Chennai. It is accessible from the Egmore Railway Station (12 km). The hotel offers free Wi-Fi internet connectivity. This 1-storey hotel has 12 AC and non-AC rooms. Each room has an attached bathroom with hot and cold running water. The in-room amenities include a TV with cable connection, telephone, wardrobe, and makeup mirror. This Chennai hotel offers 24-hour check-in/check-out, laundry, luggage storage, and power backup facilities. Hotel Bharani is reachable from the Thiruvanmiyur Bus Depot (1 km) and the Chennai International Airport (14 km). It provides travel assistance to guests. The tourist attractions around the hotel are the Elliot's Beach (3 km), Marina Beach (9 km), and Guindy National Park (6 km).

Policies

Check in Check out

Hotel Check-in Time is 24 hours, Check-out Time is 12 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 24 hours and the standard check-out time is 12 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.