on Aug 11, 2016
Excellent hotel with all most all good facilities... I'm staying here since from 1 month... Receptionists are so friendly, a single girl receptionist don't know English , a few men receptionist can speak good English..
It could have been better if dinner is available like breakfast..
Love the buffet system. Good WiFi but some time signal become weak..
Overall the best 3* hotel
on Jul 19, 2016
I stayed only one night here. Before I booked it, I searched photos and information about the rooms and found it quite ok. But in fact, this hotel has 2 buildings. One is so old, one is better. My groups needed 9 rooms. They gave us rooms belonging to the A building - the old one. All equipments seemed to be 15-20 years old. The air conditioner, TV in room 204 didn't work. In room 308, the water heater wasn't active. The rooms had terrible smell of smoking. I think the rooms are not as good as a hostel. Luckily, the buffet was not too bad. 18 hours staying here was our bad memory in Pleiku. The weather here was so good. The coffee was so special. Everything was ok except for the Green hotel.
Unacceptable sales department
on Apr 24, 2016
I am totally not satisfied with the sales department. firstly I called and the receptionist told me to send an email of confirmation with the price of 500,000 VND/twin room.
After that, I email and did not receive any reply from them. I called then later, the sales department sent me an email and stated another price (which higher than the price i confirmed with the receptionist) and said that the room I asked for is full. Then I email them again to bargain the price but they did not reply me. I called them twice after that but still did not receive any confirm from sales department.
I think that you should recruit more or changes sales staff. I feel angry with your service. It tooks TOO MUCH TIME FOR BOOKING.
Comfortable hotel in Pleiku
on Dec 1, 2015
Nice room. Good buffet with many disks and fruits. Next to the market. Close to the Pleiku Airport, 10 minutes by car. The room would be perfect if there is an electric socket near to the writing desk. The bath room could be rearranged for more convenience for guests. Weak Wifi signal and no booklet. Hope things would be better when I come back next time.
Mr Minh is excellent!
on Nov 21, 2014
Seems to be a business type hotel with buffet breakfast included in tariff. Huge banquet room with a good spread although majority is stone cold (which seems to be the norm in Vietnam lol). However, they do have a dedicated Pho station providing steaming bowls of broth goodness which unfortunately was useless to this vegetarian :)
Most staff have limited English skills except for the wonderful Mr Minh. Cannot rave enough about him! Mr Minh has kind eyes and although softly spoken, his command of English is exemplary and he goes above and beyond for you!! Helped us whenever we had need of it and even keyed in his personal mobile number to assist us with bus bookings. A true gentleman. No other meals offered here. Best to hit the market and streets. Locals rarely see foreigners so English is bare. Lots of gesticulations, my minimal Vietnamese and loads of laughter gets you by and you won't find any warmer helpers in Vietnam. Nice to not have hawkers at your elbows. Nice enough hotel.