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Hotel Astoria

1 room, 2 adults
Poor
1.5/5

Good Budget Hotelon Feb 10, 2014

I have stayed here for about 15 days due to my treatment in near by hospital and found that hotel...Read All

11A/28, W.E.A Channa Market, Karol Bagh, Karol Bagh, NEW DELHI, DELHI, India, Pin-110005 , New Delhi
Amenities:
  • Parking
  • Breakfast Services
  • Smoke-free property
  • Airport transportation
  • Housekeeping
+ More

Rooms

Standard Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Good Budget Hotel
    on Feb 10, 2014
    I have stayed here for about 15 days due to my treatment in near by hospital and found that hotel is good enough for budget travellers. When I came in this area I have seen few hotels but in some the price is too much and in some there is no room available, but luckily I found 1 room in this hotel. I have seen their previous reviews and was afraid of staying here, but the hotel manager told me that the Management has changed and they have taken over this month only, so do not worry. After 1 day I found nothing wrong in the hotel. Everything was working properly and the managers were really helpful and and good. I stayed there for 15 days and recommend this hotel for good service and helpful team.... More
  • hotel_trip
    Maybe for a Bukowski experience; otherwise, look elsewhere
    on Jul 9, 2013
    I got moved here after another I showed up late for a four day reservation at another hotel and they claimed not to have any rooms [?] The lobby area, stairway, etc, looks nice. After that, it's hard to catalog everything the matter with this one. In short, most people will be unhappy here. OTOH, if you don't mind living a little rockily, and you want to have a kind of down-and-out, Charles Bukowski kind of experience, it's serviceable, and the houseboys can be sent on all kinds of errands, so I'm sitting here happily writing. The problems: -I have to ask every few hours to have the fuse or circuit breaker for my a/c turned back on -No inverter or generator, or candles, when the power goes out -Roaches -Tears in the very grey sheets -Pillow, beneath the dingy pillowcase, is even darker and greyer -Staff comes in to clean, turns on the tv, and then stands around watching and doing very little -Area is less backpacker-friendly than nearby Pahar Ganj, ie, there is nowhere to go for breakfast if you don't want Indian, and personally, I like breakfast to be a very mild experience -Sometimes the toilet doesn't flush -Showerhead jets out a dozen piddly streams of water; more like a wall-mounted water pistol -Faucets leaked heavily -Don't expect things like towels, soap, toilet paper--actually pretty standard for lower-end Indian hotels, but you should know -Bed is pretty hard -Walls are dingy and scuffed, probably some paan spit marks here and there -Half the lights don't work -Exposed sketchy looking wiring -No wireless -Furniture looks pretty tired out -No jug in the bathroom for use during bucket baths -Room across the hall is, I guess, being gutted, and the debris is everywhere in there, with the door always open--looks like a bomb fell. -On the whole, the neighborhood has a lot of touts. I let them try for a minute or two, and then explain to them in Hindi why I want nil to do with them. After all that, for rs800, this is an a/c room in which I can say I'm comfortably seated and secure, and getting work done. You can do a lot better for a little more, though.... More
  • hotel_trip
    Absolutely, ridiculously terrible.
    on Mar 4, 2013
    I'm in the hotel right now and I felt morally obliged to warn anyone thinking about booking here to stay away. I can deal with the filthy room, the stained sheets, even the absolutely disgusting toilet. What I cannot deal with, is that last night a mouse came into my room via the broken AC unit. It's now just a tunnel that let's in roaches and assorted other vermin. I caught the mouse and asked to be moved rooms, but I had to wait till the morning. I'm now in this new room, ready to go to bed. 5 minutes ago I went to the toilet to find a salamander type lizard crawling about on the seat. This place is beyond bad, it's an utter joke. I have another 6 nights booked here as I'm waiting for a tour to the south to begin. I think I'll just write off the cash I payed and find a new place tomorrow. Avoid at all costs, sleep on the street with the stray dogs if you have to, just avoid hotel Astoria.... More
  • hotel_trip
    DO NOT STAY HERE!
    on Jan 28, 2013
    Awful place, filthy, smelly rooms. Do not trust the staff, after simply asking the man on reception for a map some very dodgy men turned up trying forcibly to get us to book a tour. Managed to get away from them in a rickshaw, only to find the driver was in on it too. He stopped to pick up the dodgiest one of them, who kept trying to get us to go on a tour. Managed to get out of the rickshaw, they followed us for a while but we got away. Ended up changing hotel to hotel rahul palace who arranged a driver to take us back to pick up our bags. Hotel astoria refused to refund our remaining nights stay so we lost out on the money we paid upfront. Quite simply do not stay here as it is unsafe.... More
  • hotel_trip
    Overpriced for a dirty room!
    on Nov 25, 2012
    Stayed here 2 nights, the staff are friendly and helpful but that is the only thing going for the place! The rooms are pretty dirty, we found quite a lot of bugs in ours. The toilets look extremely unhygienic an there is a VERY unsafe fan on the ceiling that looks like it might fall out at any time!!... More
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Overview

Located at 1 km from the Chetak Park, Hotel Astoria provides breakfast to its guests. The Karol Bagh Bus Stop is at 0.5 km from this New Delhi hotel. This 2-storey property has 16 rooms that are equipped with heaters and TVs. All rooms have attached bathrooms. This New Delhi accommodation has luggage storage space and a currency exchange counter. Guests can avail of room service and doctor-on-call service. Hotel Astoria has a front desk and a travel desk, where guests can request for transportation to the airport. Guests can visit Lakshmi Narayan Mandir (temple; 11 km) and Sant Shri Asaramji Bapu Ashram (2 km). The hotel is accessible from the New Delhi Railway Station (18 km) and the Indira Gandhi International Airport (15 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.