IF YOU LIKE BED BUGS AND POOR CUSTOMER SERVICE FROM FRONTDESK
on Oct 9, 2019
First and foremost, despite calling and booking the specific room i requested for almost 2 weeks before arrival and checking with Mr Srinivasan, the room was not available when we arrived and another guest was in the room. This is not good customer service. No dependability. Secondly, the cleanliness of the beds and bathroom is highly questionable. Last but not least, i immediately vacated this hotel the next night when my hands were terribly itchy while sleeping overnight. We found bedbugs on the beds and the hotel constantly sprays bedbug mediines that stinks all day long. Last but not least the receptionist Suresh is arrogant and rude. The whole energy of this place is a bit iffy. Hotel Urvashi or Krishna Inn next door is a much better bet. And U Hotel is almost ready for guests in early 2020.
It is not excellent hotel to stay
on May 29, 2019
Hotel room was small as well as having bugs. wi fi ws not working. hotel staff also was not courtiest. It is in the busy market of T nagar. Near by places for roaming and chennai food was ok.i will nt recommend this hotel for anyone
Ideal Location and very convenient
on Jun 18, 2018
The hotel is ideally located at T Nagar, the hub of shopping in Chennai. It has very good accessibility and well connected. The service is good and rooms are very decent. The checkout is 24 hrs which is very convenient and it definitely is value for money.
on Oct 2, 2016
They do not disclose the rules properly.. Initially they told that they will not calculate 24 hours accurately.. ie. They said they won't charge extra if I stay some more time extra after 24hours. But, during checkout they charged one day additional charge for 1 hour extra stay. They are not trustworthy.
Worst hotel I stayed and felt cheated by staff
on Sep 2, 2016
We booked the hotel through OYO, and as such got a discount also. It's a budget hotel. It has a scary old lift. No kettles, iron or toilet paper given. I think toilet fittings are new. The geezer should be switched on from outside (there is a person outside the room, and whenever we want hot water to bath we have to ask him to switch it on).
The receptionist (both - one in daytime as well as in night) are just money oriented and are not helpful at all.
We wanted to book a taxi from hotel to Chennai central and they charged INR 500 (initially asked for 600) and giving so many reasons and ultimately the driver got only INR 300. The additional INR 200 was pocketed by the receptionist without doing anything. We didn't have a local SIM, if not we could had booked a fast track taxi.
Also they were not happy to see us sitting in the lobby.
Luckily we stayed only one day. Next few days we stayed in another hotel in Chennai (their staff was very friendly). Will not stay in this place again.
Free breakfast is given it seems, but we couldn't check that.
Location also not good. There are not much very good shops nearby. And side road where the hotel is located is very stinky compared to other roads.