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Hotel Aristro

1 room, 2 adults
Good
3/5

Hospitality is Gud and clean roomson Oct 10, 2017

Hotels is perfect to location ...Overall great place...great food, room view to swimming pool .. ...Read All

Survey No-100/101A,Plot No-02,Opp Lodha Goldcrest, Valvan , Lonavala
Amenities:
  • Parking
  • Valet Parking
  • Restaurant
  • Kids Pool
  • Gym
+ More

Rooms

N/A
Hotel Room
View Image
Amenities
  • Air Conditioning
  • Luggage Rack
  • Private Bathroom
  • Television
  •  + More
N/A
Hotel Room
View Image
Amenities
  • Air Conditioning
  • Luggage Rack
  • Private Bathroom
  • Television
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Hospitality is Gud and clean rooms
    on Oct 10, 2017
    Hotels is perfect to location ...Overall great place...great food, room view to swimming pool .. staff is very cooperative.excellent cleanliness only 1 disadvantage of local transportation and market 2 km away... More
  • hotel_trip
    LOW PRICE
    on Oct 9, 2017
    hotel is good , have all sort of services u need , great food , great location , only drawback is that there is no mobile network coverage inside network , and free wifi is there but same issue not connected rest all fine ,... More
  • hotel_trip
    Your Lonavala
    on Sep 14, 2017
    Room & room service was good but the location is not convenient. The hotel is 2 km from the local market. Their restaurant was not up to that level. They should upgrade their restaurant. Their door didn't lock properly. I think the place is not suitable for the tourist. ... More
  • hotel_trip
    Worst Hotel
    on Sep 8, 2017
    The pictures shown and the real hotel are different. The rooms are small with dirty bedsheets and the food was awful. Swimming pool is empty. Overall I had a very bad experience with their service. Wont recommend to anyone unless u want a cheap hotel.... More
  • hotel_trip
    Poor cleaning and service compare to price
    on May 25, 2017
    I have booked Hotel Aristro for 21-22 May 2017, 2 nights stay at Lonavala. But it was very disappointing stay and service. Here are the problems we faced. I travelled with my wife, son, brother-in-law and mom. ~ There was a huge lake of cleanliness in whole property. Just reception area and restaurant was clean. Else, our room, passage, stairs - you can see spiders and spider-web everywhere. When we were given the rooms at 12pm, Whole corridor wasn't broomed or wiped. They were cleaning and it looked like no one booked this property since long time. If you walk without footwear, you can feel stickiness which says that they haven't cleaned the floor for atleast 7-10 days. Situation is recorded in photos which I can email you if you like to see. ~ Swimming pool wasn't clean. I requested on the day I checked in. but still it was same for all 3 days. Leaves, insects, feathers were swimming with us. Also, water was so dirty so you can't see the pool bottom. They have put a sign board at entrance of property saying "Pool is open of all @ Rs 250". And there were 5-6 persons on first day from local village and same on next day. So, where is our privacy, security, safety when we are paying this money? ~ Lift wasn't working so mom had to use stairs 3-4 times a day. ~ They have kitchen ladder at end of the corridor, so whole corridor was stinking. Its ladder shows the situation of whole area in video-photos. ~ Bathroom shower handle was broken, so whenever we try to turn, it comes out. Wash basin has mixture tap which was huge in size of basin, so whenever you start the tap, water flows on you. ~ Spiderweb were seen in corridor, in our room, at stairs etc. Games zone was just a storage area of mattress and useless stuff. ~ We were ready to go for sightseeing on 22nd morning at 7:30am. But breakfast wasn't ready until 8:20am. I was told by one of the guy at reception that we will make it ready by 8am. So, we were getting late. We left without having breakfast. ~ We gave our room keys to reception at 8:15am on 22nd for cleanup. But when we can back at 1:40pm, the room wasn't done at all. The manager said, "our staff is at lunch, will make it in 10-15 mins". What the hell they did for 5 hours when we gave the keys? And when the guy came for cleaning, he didn't clean bathrooms, didn't change towels, didn't put water bottles, didn't put shampoo-soap. And the way he did brooming, I must admit that I am far-far better room cleaner then him. He wasn't interested to do anything at all. Just sprayed some liquid at 1 spot and then wiped whole room. I have to request reception for bathoom cleaning, so reception guy asked him and then he did. Once he left, then we came to know that he didn't change towels, shampoo etc. So, I had to request reception for everything again. So, overall experience was horrible. The property looked like a guest house. It doesn't make the property "HOTEL" whether you provide swimming pool, game zone or furniture in the room. Guests need best service so we can think of the property every time when we plan the trip. I would rather choose to stay in Dharmshala or a lodge rather than paying to this hotel.... More
  • Excellent
    7
  • Very Good
    18
  • Good
    17
  • Fair
    3
  • Poor
    11

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.