Everything in this hotel needs upliftment.Room was provided upon arrival.Booked through OYO.But the linen in the room was stinking.Pillow cases were stained with oil,bedsheet had bootmarks as if somebody had cleaned his shoes before checking out.But these shortcomings were addressed. Another problem faced was the shortage of hot water.Had booked 2 rooms.Out of the two one room had a severe shortage of hot water.On informing the reception the person at reception kept on harping the same tune"please be patient, it will come".We had to check out at 11AM and hot water came through at 10:40AM. So anyone can guess what kind of shower I had to take. Finally, if someone has to stay in Delhi in order to shop, then this is the ideal place.Other than that nothing special about this place.... More
on Oct 9, 2017
The personnel here weren't friendly enough and also weren't service oriented. Though the rooms interior was good but the rooms weren't managed properly (Eg: dirty sheets , not working AC & TV , Bad smells.....) . We had a terrible one day stay and checked out of the hotel a day earlier than we were supposed to . Would suggest you to improve the quality of your hotel and hence train you employees properly especially when it comes to deal with customers.... More
Good place to stay in Delhi
on Sep 11, 2017
The hotel is located at a walking distance from Karol Bagh metro station.The rooms are good and comfortable. Service is very good. Walking distance to market is another advantage for staying in this hotel.... More
on Aug 27, 2017
Hotel is good and services are excellent in the hotel dheeraj and sanjeev from Reception . Nitish from room Services hotel ambiance is good food is excellent . Pleasant stay. I would recommend to all my friend and others as well... More
on Aug 25, 2017
Hotel is good and excellent services murauri and Dheeraj from reception very good Nitish from restaurant he is take care of us . Staff nature is very good and excellent location is of the hotel ......... More
This 2Star property located at the busy area of Karol Bagh is maintained with luxurious guestrooms with hi-end amenities. The in-house restaurant serves scrumptious fare to its diners. There is also the travel desk offering travel assistance and the business center equipped with facilities for smooth official transactions.
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
The primary guest must be at least 18 years old to be able to check into this hotel.
The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
Child policy apply which may vary from hotel to hotel.
Failure to check into the hotel, will attract no show charges as per Hotel policies.
The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
Note PAN Cards will not be accepted as a valid ID card.
All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.