on Aug 15, 2019
Stayed here for a day and this hotel is totally terrible. Rooms are so small, bedsheets are dirty, AC is not working, washrooms too are unhygeined. Staff is also inhospitable, unfriendly and so irresponsible.
Hotel of horrors
on Feb 24, 2019
Where to begin.... hadn’t been cleaned from previous occupant, luggage tags on floor from their flight, used cake of soap still in the sink, Pooh in the toilet.
All the electrical sockets looked dangerous, one even looked like there had been some form of electrical fire in it.
Tv did not work, air con did not work, some form of radio was on the floor not plugged in and probably hadn’t been used since the 1960’s.
The bed was disgusting. Sheets not changed, something that looked like bird Pooh on the sheets, pillow cases stained with what looked to me like blood, peoples hairs throughout the bed, and the blanket looked like it had been used by street dogs for years and never washed.
Happily escaped this nightmare after about 2 hours of being there with no refund (did not ask for one as all we wanted was to leave)
Overall the room that we received was atrocious, and the whole building is a death trap. Would absolutely recommend staying anywhere else but here.
on Sep 11, 2018
If you like towels stained with what looks like faeces, cold water only, dangerous electrics, filthy toilet, windows you can’t see out of and mucky quilt all for £17 per night then this is the ‘hotel’ for you. The roof top restaurant does not exist and the photos tell a lie they must have been taken somewhere else as our room looked nothing like that! Go elsewhere!!
on Aug 26, 2018
One of the worst reception manager ever! I checked in at 10:30 PM due to late flight. the next day i overslept till 11 AM due to jet lag. I ordered some tea and then took a shower and repacked my bags. It was 1 PM when I finished and went down to the reception to check out. The reception manager forced me to pay for one more night since the check out time was 12:30 PM and I left my room at 1 PM. If the hotel was full then it would be understood, but half of the rooms were vacant. When I refused to pay, the manager threatened me physically. Many things can be overlooked about a hotel in terms of standard, but such misbehavior in a hospitality business is absolutely forbidden and not to be forgiven. There are many nice hotels with polite receptionists just next doors and at a cheaper rate. this hotel is to be avoided if you have a choice.
on Jul 14, 2018
To Atul , Very good hotel, friendly staff and comfort room and location, it's located on the main Street of main bazar Paharganj, the food quality is very good and special the hotel maintain a good cleanness.