False commitments, unprofessional behavior
on May 3, 2017
The owner did not consider the room rents finalized with the customer by his former employee for a mass booking and instead of discussing the issue, denied facing us! He didn't even meet us while we waited for him. Unprofessional act indeed !
Nice hotel in Delhi
on Feb 6, 2017
It is one of the best hotel in Delhi. It provides nice room service. Rooms are cleaned and wail mentained. Wash rooms are also good. Awesome hotel at affordable price. I liked it very much. You all can have a try
very expensive and service is very slow
on Jan 23, 2017
Food is not so good , they serve you left food from some other dishes . like i order karahi chicken and what they did was , they took some already roasted chicken peices which i can easily see and mixed them with some vegies and served that to me .
They are very lazy people who want to make easy money . They house keeping and food service is horribe . they serve you after an hour and you are dying with hunger . Hotel rooms are neat and clean . Just staff is not good and service is bad .
Pathetic hotel with worse staff
on Apr 17, 2016
I had booked 6 rooms each for 2 nights during my brother's wedding thru Agoda...was initially happy because of the deal I got, however post the 1st night itself realised that it was not even worth the INR 2157 I paid per room per night...of the 6 rooms, atleast 2 surely had 2 nd AC's installed which could not cool the room, this causing huge inconvenience to the guests we had placed...one of the rooms was stinking of fungus when we entered...on complaining at the reception..there was no use since the hotel was sold out and obviously due to the poor equipments installed nothing changed and the guests had to bear the poor rooms...to add to this was the poor service.... I had instructed at the reception not to charge to the guests as I will be taking care of the same during check out, however post the 1st night when 3 of the 6 rooms were getting vacated the receptionist called me up and said all rooms were getting vacated n hence I had to immediately settle the 710 Rs that the guests had spent on food... Despite making her understand she did not budge and argued without any logic..on complaining about the ACs during this conversation, she said you are complaining when we are asking for money... I clearly explained that we have already complained twice and guests in 2 rooms we unable to sleep throughout the night due to no cooling but it all feel on deaf ears since she was only concerned about the 710 Rs rather than the 24000 we has spent overall... Problem was not the money, the receptionist held my guests hostage for this amount wherein they all had to leave for attending the wedding where I had already reached... Next day when I again went and demanded for the reciepts justifying the consumption in rooms, I was presented with items written on plain paper with no signatures from the guests.... Unfortunately I was not in a position to question my guests hence had to simply pay as the receptionist said that as a policy they don't take signatures which was strange and ultimately I concluded that I was arguing with a senseless hotel staff ....Overall extremely bad hotel with pathetic and illogical staff... Not recommended at all....
Stay at Hotel Aman Deluxe
on Apr 15, 2016
Summer is at approaching peak. I was allocated Room 310. Room has Air Conditioner but it is just functioning like a fan pushing hot air inside from outside. AC is not having cooling effect.
They neither rectified AC nor changed my room inspite of repeated complaints.
Maintenance & room upkeep is very poor. Broken bathroom door, fused bulb, scratches on wall etc. I couldn't sleep through out night.
I will not recommend this Hotel for stay.