Felt unsafe and dirty
on Feb 10, 2019
Spend a little extra and stay at a better place. If you see pictures online, don't be fooled. Although the bed was comfortable, the sheets were stained (hopefully not dirty), the room was very stinky, the bathroom was gross and smelled of mildew, TV did not work, no WiFi, there was no heat and I think someone tried to come into my room. Good thing I had the door locked. There were people shouting in the hallway all night long and day. As a Western woman travelling alone, I did not feel safe. Everytime I went to the desk, there were numerous men standing around leering. I could not leave there fast enough. When I asked for a taxi at the front desk, I was told there were none available and was made to wait for who I suppose was a buddy to arrive. I watched taxi after taxi stop at the hotel.
Please Avoid .....if you can and if you can afford ....!!
on Dec 27, 2018
Seasons greetings Everyone and to all staff@Trip !!
Me and my buddy....both missed the flight . DEL ( Delhi ) to PNQ ( Pune). on 13th afternoon . Unlucky date and we were unlucky . Travel from Panipat to IGI airport ......it was traffic jammed !. After missing the flight and all the cussing ..We hired an airport leaving taxi to drop us to Mahipalpur ......( Dodgy Hotel Fest !) . We went to Shanti Palace ...all rooms full ....so we stepped next door ...I had a lot to luggage to drag ! Next door was OYO 183 Alpine Tree.
Alpine Tree offered me a twin room for £32. That was from 6pm to 12 am. 6 hrs. I said ok. Paid up. Me and Andy settled in the room...luggage and all fresher up. Just about to leave. We discovered that the room had no keys !! I rebelled till we got shifted to a room with lock and key. The hotel is derelict. The room I stayed in was a trash can. The staff are stoned. The front desk is appalling..!! Please avoid.
on Dec 17, 2018
They are fraud. I booked through OYO for a night on 13 Dec 2018, when I reached hotel at 10 pm, they said rooms are full and they will shift me to a near by hotel (again a OYO cheat OYO725 WOW Inn). I complained to OYO about this but as it was night and I could not go to another hotel suggested by OYO with all my luggage in my hands, I went to WOW Inn. They offered me a room which was very pathetic, not worth even Rs 500 for I had to pay Rs 2000. But as it was night and I wanted to have some sleep before catching my early morning flight, I stayed in that hotel. But, as I understand, these people are cheat, they take bookings from OYO and when you arrive, they shift you to some low grade hotel.
They are Highly unprofessional and ask money before check out and even before giving you a receipt.
They say that they will book a vehicle for you early morning to drop you at the airport, but when early morning at 4 am you come to the reception and ask where the vehicle is, they say it coming or stuck in traffic and you get tensed about missing your flight.
Please avoid these hotels.
Not clean or maintained
on Oct 29, 2018
The bathroom was not clean, and the hotel as a whole was not clean and maintained. I do not mind staying at a hotel that is cheaper and does not have all appliances and nice things, but there is no excuse for nuot being clean and maintained. This hotel does not meet that standard.
on Oct 13, 2018
We were transferred to this hotel although we booked another one. Alpine Tree was really scary. Bathroom is awful, water from the shower is barely flowing, not to mention is only cold. (Once it became hot- so hot I needed to finish my shower immediately- you have no control at all over the temperature). They tried to give us the room without the key, because they have lost the only key for this room. When we protested ( we had 2-nights stay) they found the room with a key. During the night I have heard some strange sounds, like tons of mice, but ignored it thinking it’s something else... until I saw a mouse running in my room.