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Hotel Alka Classic

1 room, 2 adults
Good
3/5

Worst nightmare!on Sep 23, 2017

The hotel is well located and you might be tempted to stay here for that. But be cautious! I chec...Read All

P-16, Cannaught Place,New Delhi, Connaught Place, NEW DELHI, DELHI, India, Pin-110001 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Internet access-wireless
+ More

Rooms

Executive Single Room
Hotel Room
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Luxury Single Room
Hotel Room
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Executive Room
Hotel Room
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Luxury Room
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TripAdvisor Reviews

  • hotel_trip
    Worst nightmare!
    on Sep 23, 2017
    The hotel is well located and you might be tempted to stay here for that. But be cautious! I checked in to room 104 and took staircase to reach there. The ceiling of the passage was so low that I thought it would fall any moment. The room was very small packed with two single beds with barely any space for me to walk. The bathroom was okay, however the toiletries were not good at all. The TV was not working had to call the person couple of times during my stay to get the TV working. The centralized AC of the room was making noise and there as no way that I could switch it off. The room had one wall mounted fan! The AC was not cooling the room at all. When I complained about the AC making noise, there was nothing they could do about it. The person at reception showed at least 4 different rooms, but all of them has same issue! All the rooms (including mine) had one thing in common, there are no windows in the room! So if you are clautrophobic, I will request you to stay away. I ordered dinner in the room. I had ordered Chicken Biryani and it was the worst ever biryani I have ever had in my life! It was so late that could not even go out for dinner. With that experience, I had no expectations from buffet breakfast. The breakfast is served in a very dingy looking so called cafe cum restaurant. It is underlit and hence not the kind of place where one can enjoy breakfast. The breakfast had 2-3 options and all of them were worst. The poha was stale and hard. The tea was also pathetic, that I left the breakfast. Terrible experience. The place is not worth the money you pay for. Moreover the hotel employees do nothing about the concerns you raise.... More
  • hotel_trip
    Expensive for a budget hotel.
    on Jul 27, 2017
    The rooms were good. The Centralised AC is not enough to cater to the Delhi heat specially the rooms which are toward the end. Food and water is costly. Room service available. However other eateries are available nearby.... More
  • hotel_trip
    Not bad
    on Mar 10, 2017
    Nice ish room. Bathroom ok for Delhi. It has toilet roll which is always a bonus. Bed nice with pillows and duvet. Good location for city centre and short walk to get the metro to the airport. Breakfast buffet ok. Not bad overall but not English standard with cleanliness at all. Maybe a bit overpriced for what it is. 15% additional tax which we were aware of but then they added a 10% "luxury tax" which when questioned they said it was company policy! ... More
  • hotel_trip
    Do not stay here, really bad value for money
    on Feb 12, 2017
    Although Lonelyplanet advised to stay here, I still dont understand why. So many things went wrong that I don't know where to start, let's see: - Reception: we checked in at night, and the reception staff were very rude, they seemed to not enjoy their job at all. When we wanted to pay, I clarified that I could only pay by credit card with signature, and the staff person simply replied "That's not possible", When I tried to explain that it had worked so far like that in all hotels in India, he interrupted me and would say again "No, not possible, if it isnt with PIN, then it's not possible". So, when I said that that was the only means of payment I had he proceeded to let us know then that we couldnt stay. Great! not even 3 minutes inside and we were being kicked out. Eventually we could pay with another card we had, but that was the worst reception ever... - Room: We were not given the room we had booked so I called to point this out, reception admitted they didnt have the one we had booked available. So when I asked for refund since the room we had costed less, the man just said that it wasnt possible. what the hell? - Wifi: after several requests to have the password, and reception simply telling us that in '30 minutes' they would give us one, we gave just up, and we ended up connecting to another wifi we found nearby. This hotel simply doesnt care about service... - Room service: this hotel doesnt clean your room every day, so bring your own toilet paper and water bottles... - Buffet breakfast_ worst value for money, the buffet only offers toast, coffee, fruit, and thats it.... so its better to have a good breakfast outside In a nutshell, for the price they charge you would expect at least a basic service, but none of that happens.... More
  • hotel_trip
    Cheap, great location, clean
    on Jan 24, 2017
    Outer circle of Connaught place and close to Janpath this budget hotel is great for getting around Delhi. Close to Rajiv Chowk the metro is at your fingertips as are autorickshaws and taxis. Rooms are clean, very 1970s decor but comfortable. Breakfast was OK, totally adequate for the price we paid to stay there. Totally cool place for people who want clean, comfortable, cheap. The lovely young man on reception was very helpful. Location is king here, coupled with convenience. Perfect if coming from airport metro station or New Delhi railway station. Prepaid taxi from NDLS is 100rp, boom.... More
  • Excellent
    32
  • Very Good
    40
  • Good
    26
  • Fair
    14
  • Poor
    34

Overview

Hotel Alka Classic is located in Delhi, at a close proximity from C market. Guests are offered 22 spacious and stylish rooms. This 4 floored hotel encompasses facilities like airport transfer, breakfast services, internet access, free newspapers, laundry facility, luggage storage, ATM/banking facility and the assistance of a travel counter. Ensuring an uninterrupted stay, the hotel incorporates medical services and backup generators as well. For added convenience, it is well-equipped with an elevator.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.