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Hotel Airport Annex

1 room, 2 adults
Fair
2.5/5

Poor Customer serviceon Jul 17, 2018

I stayed here from 01 July till 14 July 2018 and the experience wasn't good. The room was satisfa...Read All

Twin Arcade,Post Office Building,Military Road, Marol, Andheri (E), Andheri, MUMBAI, MAHARASHTRA, India, Pin-400059 , Mumbai
Amenities:
  • WIFI
  • Airport Shuttle (surcharge)
  • Doctor on Call
  • Newspaper
  • Car Rental
+ More

Rooms

Deluxe A/C Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Poor Customer service
    on Jul 17, 2018
    I stayed here from 01 July till 14 July 2018 and the experience wasn't good. The room was satisfactory but the customer service was pathetic. Staff is rude, don't listen to the orders and goof up. Guest who is staying for 14 days should be given exceptional service but they didn't bothered. Even bathroom was not cleaned daily. So make sure if you staying for longer ask them to do daily cleaning and linen change. I did that but still they goofed on bathroom cleaning. On my last day, morning breakfast wasn't served even after waiting for 90 minutes. When asked they said it was delivered in other room. The only good about hotel is good food taste. Breakfast if complimentary in your package will be served but very less quantity and sometimes cold.... More
  • hotel_trip
    Avoid this like a plague
    on Jul 13, 2018
    The staff is one of the worst you’ll ever come across. They are rude, they’re grumpy, the rooms are unclean and just a simple thing of checking in will take hours. If there was an award of the worst hotel then this one will win hands down. Whether you’re a solo traveler who or traveling with family or friends, they don’t give a toss about you. All they want is money. Avoid it. Even if they give you discounts or let you stay for free, avoid it. Not worth the hassle.... More
  • hotel_trip
    Small rooms, good location
    on Jun 18, 2018
    I have stayed at Oyo Rooms all across India. Most of them have excellent service, excellent pricing and set standards. This is one of the "average" Oyo Rooms that I have seen. The rooms are very small, the service is mediocre and the people who own it or drive this hotel need to really, really work hard. Pretty small things, the hotel does not have enough trays and due to that the breakfast that they serve you complimentary will be delayed. Or they will want the tray back because they have to serve another customer. How mediocre is that. The bathroom is so small that you can only spread one arm. The width would be about 2.5 feet. My suggestion to Oyo, don't give your place to those who cannot match the brand. Your brand will take a hit.... More
  • hotel_trip
    Tight on budget. Get this one.
    on May 17, 2018
    All of you out there looking for inexpensive deals near Andheri east area, go grab this deal. The rooms are adequately lit and well maintained and are quite spacious per say. The food served as part of the buffet routine that they manage is well acceptable, don't expect much though. The facilities are okay considering the price range in which they operate. Overall the stay is typical OYO. Good wifi, good facilities, Inexpensive. Recommended.!... More
  • hotel_trip
    Typical Budget Budget fit for Solo Travelers
    on Mar 13, 2018
    The hotel is located in the very close proximity of International Airport. I was alone and thought of exploring a very budget accommodation solution. Well the idea was also to be able to share my feedback on Budget hotels and be useful to all kind of travelers. The location is 5 star, approach is a little cramped and you feel lost but very next to post office and Oyo explained it well. The check in experience was smooth with no hassle, I was surprised as I had not paid in advance and stayed in budget non branded accommodation first time. Staff is warm but raw. Thanks to Oyo branding I believe that brings you Biotique Bathroom amenities. Room was very very small actually smaller than the ibis room if you have ever stayed with one. I would have given it at least 4 stars in case some areas were found a little better maintained. My advise to Oyo team would be that the Product Audits are also essential while they are doing a good job in some areas of experience and educating the units not owned by them as to get more professional. Breakfast and food was basic and I felt few things were not cooked in the hotel and they bring food from close by eateries and sell. Actually in this location you may just walk anytime of the day and get good good around. Cheers Until i return with another review in another location.... More
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Overview

Located just 2.3 km away from Chatrapati Shivaji International Airport, Hotel Airport Annex is suited to both corporate and leisure transit travelers. The hotel features comfortable and well-appointed rooms equipped with In-room amenities like cable television, telephone, Wi-Fi internet and Tea/Coffee making facility. The property renders amenities like Wi-Fi internet, 24-hrs room service, travel desk, parking facility, doctor on call. Amenities available at an additional cost include laundry, sightseeing by a guide. We also provide railway station, airport transfer at a nominal additional surcharge. Hotel Airport Annex is located at the heart of IT and BPO surroundings like SEEPZ, MIDC, Powai, Andheri Kurla Road etc. Airport Annex is also well connected to the city's business districts and other destinations of Mumbai. The hotel enjoys proximity to some prominent landmarks like Film City (6.3 kms), Iskon Temple (7.6 km), Juhu Beach (8.2 kms), Versova Beach (8.8 kms).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.