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Hotel Africa Avenue Anand Lok

1 room, 2 adults
Good
3/5

two star hotelon Feb 28, 2018

The picture of the room is very deceiving - very unfriendly staff - not very clean - no hangers ...Read All

6, Anand Lok ,New Delhi , Near Siri Fort Rd, South Delhi, NEW DELHI, DELHI, India, Pin-110049 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • 4W Parking Uncovered
  • Airport Shuttle (surcharge)
+ More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    two star hotel
    on Feb 28, 2018
    The picture of the room is very deceiving - very unfriendly staff - not very clean - no hangers in the closet - no iron - no small amenities - the closet was made of raw plywood - no plugs to plug in the computer or the phone to the Indian standard and the staff did not understand the plug issue - the bathroom was very unclean and old - the shower stall was covered in mold - and tiles falling apart - there was one small bar of soap the size of a postage stamp and two towels - the safe was not screwed down - so it was not safe to leave your passport in - and there was a sign right next to it that suggested you not leave your valuables in the room - The breakfast was over by 10:30 a.m. - the dining room is very small and basic - and after arriving at 5:00 am. and trying to catch some sleep I arrived in a closed dining room at 10:30 - with nothing to eat- The desk could not breakdown any rupees into smaller bills - I was booked for one week and left the next morning - If you want cheap and don't mind dirt then this is your place.... More
  • hotel_trip
    Lovely hotel in the heart of New Delhi
    on Nov 24, 2017
    Extremely friendly staff, beautiful room, great service and 5* restaurant. Great value for money, and the reception staff even organized a guided tour for us. I would definitely recommend this hotel to anyone travelling to New Delhi.... More
  • hotel_trip
    Good hotel at that price point
    on Aug 28, 2017
    This is the second time I have stayed at this hotel. The rooms are big and some of the rooms even have a separate luggage/ wardrobe room which is amazing. All the rooms are well lit and most have good views. Staff to my opinion is nice and helpful. Breakfast is complimentary and the spread is well above average. And now for the location. Its in one of the poshest areas in Delhi and is relatively less noisy. Most of the places such as south ex, safdarjung, hauz khas are either within walking distance or within five mins of an uber. All in all a value for money hotel.... More
  • hotel_trip
    good
    on Mar 21, 2017
    we had booked the entire hotel, 20 rooms for a family wedding each room is different in terms of size and furnishing. so if you don't like your room ask to see other rooms. its bascially like a giant house with many guestrooms. don't take the rooms in the back of the building that don't have a lift. pros: wifi works spacious rooms decent food cons: staff is slow there are many africa avenue hotels in delhi, you may land up going to the wrong one like we did, so please check the location they lock the rooms with keys, so there is only one key given per room. no extras heater needs to be on for half an hour if you need hot water... More
  • hotel_trip
    Perhaps the worst of my life. I had printed copy of confiermed reservation and yet was refused accommodation.
    on Nov 12, 2016
    Very unhelpful and rude staff [Mr Narin and the young man with a deformed right ear]. Refused to call Agoda to resolve reservation issue. Refused to help with arranging a taxi. Would not even give me the phone number of local taxi service. Called the front desk. Bell rang 22 times and no one picked up. Staff was busy outside the hotel fixing his car. Bad breakfast. Unclean dishes.... More
  • Excellent
    6
  • Very Good
    3
  • Good
    4
  • Fair
    3
  • Poor
    5

Overview

Searching for a vacation-abode in chaotic New Delhi can pose as a real challenge to the meandering traveler. However Hotel Africa Avenue Anand Lok, simplifies one's task and eases their pain. Located at a distance of 12.8 km from the New Delhi Railway Station, Hotel Africa Avenue Anand Lok is one of the best hotels in Delhi. It accommodates a total of 32 rooms which possess basic amenities like roll away beds, a make-up mirror and a laundry service. Hotel Africa Avenue Anand Lok has equally decent hotel amenities. One can let go of all worries whilst relaxing in the steam room and later visit the restaurant for a filling meal. The guests are given good room service. Also, parking service is provided to all.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.