Terrible from start to finish
on May 9, 2015
I was unfortunate enough to spend 3 nights at this terrible hotel. From the onset you can not even communicate with check in staff. Basic information is almost impossible. Finally you get to your rooms and it stinks , carpets are filthy , bathroom mould and hairs in sink and toilet . Horrible smell. The bed was the most uncomfortable I have ever experienced in over 30 years travelling the world .
The location was old shanghai . It was dirty and again no English speaking at all. Basic information on trains , buses etc non existant . To get a taxi was impossible as the hotel is off the beaten track .
The only positive was the day I spent in town shopping up a storm . Enjoyed a nice lunch and dinner and massage. Then it was back to the bad old hotel. If it wasnt already paid for I would have left in a heartbeat .
How this gets anything more than a 2 from anyone is beyond me.
on Aug 30, 2014
Very nice room for a very reasonable price! The staff spoke little English but this was China after all just a heads up! We got by just fine checking in. The bed was comfortable, it was convenient, it was clean.
the worst hotel i have stayed in shanghai
on Oct 21, 2013
well, i did not like the hotel at all. the pictures are very misleading, staff speaks no english, it took me 25 minutes to check it...the window in my room was FAKE, it means just a glass and the wall infront of it, so there is no sunlight coming to the room, it leaves a very strange impression and i would not reccomend this hotel to anyone. i have stayed in plenty of different properties around shanghai and this one is not the one i will ever consider to get back to.
Advertised it as a 4-star Hotel, and it is only to be 2-star.
on Jun 12, 2013
At various website, It may have been in the past or planned in the future. But actual image of the Hotel is 2-star. At receprtion is very difficult communication in any foreign language.Internet in the room is very weak. The only good thing in the room was that I slept weel.Realy need to change the owner.
Reinventing the Wheel
on Jan 31, 2013
Let's start on a positive note. The staff really did try, at least for a while. Or at least occasionally.
But nothing worked and if they managed to fix it, something else broke.
At check-in the clerk said she had no triple rooms, although we had booked one. Eventually she found one. Internet was dead in our room and the coffeemaker didn't work. Nor did the replacement kettle. A technician eventually said Internet was out on the seventh floor and we should move to the sixth. Although a few hours before, there had been "no triple rooms," one was quickly located.
Internet worked there, but only for a few minutes. Did I forget the clogged bathtub? And the nonexistent heating?
I tried working with the hotel team until late at night.
In the morning, I realized we hadn't come to Shanghai to give classes in hotel management, so we bailed.
Good news: the receptionist immediately refunded the balance of our stay.