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Holiday Inn Mayur Vihar

1 room, 2 adults
Very Good
4.5/5

Worst serviceon Nov 18, 2019

I stay there one month and a half! The service was awful, the clean service is awful! Must of t...Read All

13 A, Mayur Vihar, District Centre, Mayur Vihar, NEW DELHI, DELHI, India, Pin-110091 , New Delhi

TripAdvisor Reviews

  • hotel_trip
    Worst service
    on Nov 18, 2019
    I stay there one month and a half! The service was awful, the clean service is awful! Must of the people do not understand english. I found some dirty towels Brown water was coming out of the sink and I think that is not healthy at all. The walls were peeling off The food not good at all, they do not have a variety in the menu.... More
  • hotel_trip
    6 Star ⭐️⭐️⭐️⭐️⭐️⭐️ Service
    on Nov 16, 2019
    We are currently staying at the Crowne Plaza next door to this Hotel, we decided to pop in to this Holiday Inn for Breakfast. Wow! I cannot put into words the level of service this Hotel offered us, unbelievably high. The Crowne Plaza is good and no complaints there but this is on a different level. We travel extensively all over the world and although we are not staying there, we will be on our next visit to Delhi. We arrived for breakfast and went to reception and explained we were not staying there but I was an IHG Member and we were directed to the third floor where we were met by breakfast reception who explained everything to us. The service was attentive and professional but nothing was left unanswered. The quality of the breakfast both English/continental and Indian was outstanding. Special mention goes to Chef Ripin,Customer Service Staff in restaurant Atish and Supervisor/Manager Somendra. First Class! It was a wonderful experience. Please try it for yourselves.... More
  • hotel_trip
    Good hotel
    on Nov 16, 2019
    Stayed overnight. Room was clean and comfortable. Hairdryer, iron and ironing Board, room safe. Friendly and attentive staff. Would stay again definitely. Breakfast was good and evening meal was lovely. ... More
  • hotel_trip
    Took care of me when I needed it most!
    on Nov 14, 2019
    My 16 day solo business trip at Holiday Inn, New Delhi, Mayur Vihar Noida was an ‘experience’, and a better experience one could not have. There were many moments when I need ‘taking care’ of, as sometimes happens and everyone helped me through ALL manor of situations with a pleasing smile and the utmost of professional discretion. It truly made my stay in Delhi a pleasing, secure, knowledgable and utterly helpful experience. From Parth, Pranav and Dilwar on reception to everyone in catering and beyond. I thank you. Justin... More
  • hotel_trip
    Wedding of Daughter on 10th Nov2019
    on Nov 13, 2019
    Excellent arrangement and very coordial atmosphere for all. Customer delight was there. Well done .Keep it up Arjun, Bhuwan, dilip, Shivam and Mahima for over all coordination. We are doing g our corporate events also for large gathering and it is informally wonderful always.... More
  • Excellent
    577
  • Very Good
    306
  • Good
    93
  • Fair
    24
  • Poor
    20

Overview

Holiday Inn Mayur Vihar is roughly 2 km from Gautam Budh Park and 13 km from New Delhi Railway Station. The property in New Delhi is a value for money accommodation offering Wi-Fi connectivity on a chargeable basis to its patrons. With its well-kept rooms, the property in New Delhi offers a decent stay. Available conveniences include television set, direct-dial phone, temperature control system, mini-bar, tea/coffee maker, closet, ironing board, safe deposit locker, work desk, separate seating area, and en-suite bathroom.

Policies

Check in Check out

Hotel Check-in Time is 01 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 01 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.