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Highland Resort

1 room, 2 adults
Good
3/5

Very poor serviceson Jan 6, 2018

Very poor housekeeping services and attitude of dining persons towards guests. When I tried to l...Read All

Bombay Pune Road, Gawliwada, SMALL LANE JUST OPP KUMAR RESORT , Lonavala
Amenities:
  • Internet
  • Parking
  • Bus Parking
  • Restaurant
  • Kids Pool
+ More

Rooms

N/A
Hotel Room
View Image
Amenities
  • Air Conditioning
  • Private Bathroom
  • Television
  • Telephone
N/A
Hotel Room
View Image
Amenities
  • Air Conditioning
  • Private Bathroom
  • Television
  • Telephone
N/A
Hotel Room
View Image
Amenities
  • Air Conditioning
  • Private Bathroom
  • Television
  • Telephone

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Very poor services
    on Jan 6, 2018
    Very poor housekeeping services and attitude of dining persons towards guests. When I tried to lodge a complaint, they Infact told me why are you creating nuisance. Strongly advised not to visit this hotel ... More
  • hotel_trip
    Not upto the mark
    on Oct 21, 2017
    I visited with my friend and stayed in #108. Rooms are good. But no special attention for any guest during the stay. Bed linen unchanged even for fresh room arrival. Lots of hairs on the bed. Pathetically serviced room. No value for money. Worst ever seen. ... More
  • hotel_trip
    Lonavala trip sept 17
    on Sep 28, 2017
    Nice hotel for a weekend trip.... Since it is new everything was neat & tidy...The room was comfortable for my family.. the bathroom is clean... No stained loo or dirty buckets... Staff is courteous & location is great, barely a km away from lonavala station..... This property is surrounded by bars and restaurants so no dearth of good food and different cuisine... Good place to stay for a day or two... Hope they can maintain the cleanliness overall....... More
  • hotel_trip
    Average comfort
    on Apr 5, 2017
    We had two night stay in April 2017. It is newly renovated hotel. Rooms are new and clean. Internet Wi-Fi does not come inside the Room 207 and 208. In Bathroom only soap is provided. Small Swimming Pool is under construction. Overall not a bad place for short overnight stay. We had gone to imagica and stayed overnight in this Hotel.... More
  • hotel_trip
    Peaceful location !!! Good food !!
    on Apr 1, 2017
    The quality of food is amazing. The rooms are clean and spacious. Avoid taking rooms that are situated just above the Kitchen as it smeels onions throughout. Overall its good. The location is on the main road , 50-100 meters inside which avoids the traffic comotion during peak periods.Resort is centrally located in city with transport connectivity like Auto rickshaws, tourist cars.... More
  • Excellent
    8
  • Very Good
    17
  • Good
    16
  • Fair
    7
  • Poor
    8

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.