Worst experience ever
on May 18, 2019
Guys, please just avoid booking at this hotel. This hotel is total crap. Me and my wife visited Ooty in May and we booked this hotel for 2 days. First thing, I would not consider this mess a hotel at all. This place is not too big to be considering as a hotel. Everything was perfect and booking was confirmed by the hotel.com site. The problem started when we reached at the so called hotel in the afternoon. There was literally no one there. We knocked at the door, tried calling the hotel number, and also reached out to hotel.com customer service.
We couldn’t find anyone for almost 45 minutes as we were still waiting in the parking area. Finally, the issue was sorted by OYO when they provided us alternate hotel room approx. 5 kms from this sh*t hole. I never received any clarification from OYO, hotels.com or the hotel management on this. Please don’t book this hotel if you want to start your trip with smile on your face.
on Apr 1, 2018
It was a very calm and soothing experience at Havelock friendly helpers. Tasty food. Overall very good experience. Must visit place. Clean and hygienic.
Beautiful place. Indoor games are also good ...
Feels like your luxury Home rather than a hotel
on Apr 21, 2016
This is a very small property with just 6 rooms, located in heart of ooty and very close to charing cross. This has been built as a guest house it seems and hence the rooms are not of standard size and every room looks different. This is not a complaint about the rooms. The rooms are really cosy and spacious. We went as two families and took two rooms in the first floor. Since this is a new property, the people managing it needs to be more aware of the house-keeping and other needs of the guests and do that in a more organised manner. the current manager, Mr. Ramesh is very helpful and very courteous.
The second floor contains a pool table, TT and carrom board alongwith a library of so many story books. that was a nice setup. The breakfast in the morning had a home touch and the taste was good. the lady cook was very helpful, but the cleaniness must be adhered to and there is no table/chair provided in the pantry to have the buffet breakfast. Regarding the cleaniness, all the guests used plates were kept near the corn flakes counter itself and hence none of the guests were willing to take the corn flakes at all.
The washrooms are not well organised. in one of the rooms, there was no towel rod at all. these are small irritants that the management has to take care.
The living room in the first floor with cosy couch, TV and DVD player provided a perfect home ambience.
If the tour party consists of 3-4 families, then I think this resort would be ideal as it would be like our own home,
Lunch & dinner are not normally served here, but that is not a problem because within 0.5 km, you have umpteen number of very good hotels.
Remember, since this hotel is within the city, there would not be any hill view or valley view through your windows. be prepared for that. on either side, there are houses very close by and hence opening the window is out of question.
Nice villa..friendly staff...
on Apr 3, 2016
It's a nice homely Villa...the staff are very friendly and helpful...but this is not a hotel so there are cons.....No power backup..so if power goes, which happens often, then no hot water....also no restaurant...lots of flies...... But still a nice place, near the city centre itself.....not a bad place to stay
on Oct 24, 2015
I loved centrally placed villa.nice food personally attended by staff.though it was booked by our friend Ajay pasari.njoyed n specially liked activity floor watched movie in relaxing theatre.thanks to Kishoreji