Feels like your luxury Home rather than a hotel
on Apr 21, 2016
This is a very small property with just 6 rooms, located in heart of ooty and very close to charing cross. This has been built as a guest house it seems and hence the rooms are not of standard size and every room looks different. This is not a complaint about the rooms. The rooms are really cosy and spacious. We went as two families and took two rooms in the first floor. Since this is a new property, the people managing it needs to be more aware of the house-keeping and other needs of the guests and do that in a more organised manner. the current manager, Mr. Ramesh is very helpful and very courteous.
The second floor contains a pool table, TT and carrom board alongwith a library of so many story books. that was a nice setup. The breakfast in the morning had a home touch and the taste was good. the lady cook was very helpful, but the cleaniness must be adhered to and there is no table/chair provided in the pantry to have the buffet breakfast. Regarding the cleaniness, all the guests used plates were kept near the corn flakes counter itself and hence none of the guests were willing to take the corn flakes at all.
The washrooms are not well organised. in one of the rooms, there was no towel rod at all. these are small irritants that the management has to take care.
The living room in the first floor with cosy couch, TV and DVD player provided a perfect home ambience.
If the tour party consists of 3-4 families, then I think this resort would be ideal as it would be like our own home,
Lunch & dinner are not normally served here, but that is not a problem because within 0.5 km, you have umpteen number of very good hotels.
Remember, since this hotel is within the city, there would not be any hill view or valley view through your windows. be prepared for that. on either side, there are houses very close by and hence opening the window is out of question.
Nice villa..friendly staff...
on Apr 3, 2016
It's a nice homely Villa...the staff are very friendly and helpful...but this is not a hotel so there are cons.....No power backup..so if power goes, which happens often, then no hot water....also no restaurant...lots of flies...... But still a nice place, near the city centre itself.....not a bad place to stay
on Oct 24, 2015
I loved centrally placed villa.nice food personally attended by staff.though it was booked by our friend Ajay pasari.njoyed n specially liked activity floor watched movie in relaxing theatre.thanks to Kishoreji
GOOD VILLA PRIME LOCALITY
on Oct 9, 2015
Hi. We went to the Havelock villa in oct 15 as a family of 18 people. We booked all the 6 rooms and as a result the whole villa and its amenities were at our disposal fully without any other people. Centrally located very near to charring cross and all Ooty attractions. Rooms are comfortable enough and luxurious. Small but vey swimming
Great first impression, but doesn't live up to it
on Aug 10, 2015
We booked the entire villa recently. And the first impression was very good. It looked neat, with good amenities to boot. The food quality, breakfast, and the few times we got something custom cooked was quite good. We were letdown in a few areas. Hot water came in brownish color! Had to constantly follow up for it to be kept switched on. WiFi is switched off and have to constantly ask for it to be switched on. Towels weren't replaced! The overarching feel is that there is a constant attempt to try and keep costs down to a minimum. Noble goal, but not at the cost of customer experience. The top floor was quite nice - TT and pool tables. The home theatre again promised a great experience, but fell quite short, as it cannot project beyond an hour and switches off (and refuses to restart!).... The caretaker as well as Mr.Ramesh were quite friendly and approachable. However, the feeling one is left is that they have strict instructions to constantly try and keep all OpEx down to the barest minimum... Location-wise, very good locality, close to the botanical gardens. Experience could have been a lot more positive, given the infrastructure is all in the right place. Hopefully, the management fixes these issues. Then would have no qualms in recommending it.