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Hard Rock Hotel Goa

1 room, 2 adults
Very Good
4/5

Total disappointment on Apr 27, 2020

I had booked this 11 months in advance on the basis of I’ve stayed with the chain in other world ...Read All

370/14 Porbavaddo,Calangute, Bardez,Calangute,GOA,GOA,India,Pin-403516 , Goa
Amenities:
  • Outdoor Parking
  • Valet Parking
  • Kids Pool
  • Gym
  • Outdoor Pool
+ More

Rooms

Deluxe Room King Bed
Hotel Room
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In High demand

Studio suite king
Hotel Room
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In High demand

Rock Suite
Hotel Room
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In High demand

Rock Family Suite
Hotel Room
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In High demand

Deluxe room twin gold pool view
Hotel Room
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In High demand

Deluxe room King gold pool view
Hotel Room
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In High demand

Rock Suite Platinum
Hotel Room
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In High demand

Deluxe room twin bed
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Total disappointment
    on Apr 27, 2020
    I had booked this 11 months in advance on the basis of I’ve stayed with the chain in other world locations and on their write up of this resort online. I have never been so shocked and disappointed with any accommodation than I have here. We checked in on the Sunday and checked out at 9am Monday. We’re do I start: - requested top floor pool room, told couldn’t have it unless I paid more by receptionist (not anywhere on website or booking page) - told to be careful to use lifts as they were doing rewiring work and the power keeps cutting off. Sure enough it did on a number of occasions - taken to first room. Dirt all over tiled floor, windows looked like mud and milk mixed and had been chucked all down them. Balls of hair on the floor etc... - taken to next room. Small box room, I had paid for a superior double. Told small but cleaner room - 3rd room, looks good. Drop bags and head down to pool to have a drink to get over all of the above. Plastic breakers as it’s by the pool, fine. Husband turns round in shock and shows me a pint beaker that should be clear plastic, is brown in discolouration. He proceeds to tell them to put it in the bin as not safe for human consumption - enough now and head up to room. Notice chunks out of the head board? Open wardrobe door, hanging off. Floor had piles of dust and dirt everywhere. Best bit, bed soft furnishings have what can only be described as human bodily fluids all over them! Light fittings by bedside flickering, see fixtures all cracked and broken - we dare to go to the restaurant as we’ve paid to go Half Board. Looks like nice lady to welcome us, uh oh! Tells me the price we have to pay for dinner and refuses to accept we get dinner inc in HB. Nice chap rescues us and seats us. Hands us both a menus which proceed to stick to our hands! At this point enough was enough and we got the WiFi and looked for another hotel. Braved one night and left early the next day. I am so disappointed that I trusted a brand name! I purposely picked the most expensive hotel in Calangute to ensure the best experience for our once in a life time visit to India and was deeply shocked and upset at to what we had received. I’m hoping this was a one off and anybody else gets a better experience. I do want to say a big thank you to Meghraja our concierge/porter, who went out of his way to do all he could to help us. Apologies for no photo evidence as all sent to TUI rep and deleted, as where heart wrenching to see amongst my lovely memories of India.... More
  • hotel_trip
    Gr8 experience
    on Apr 6, 2020
    I would highly recommend hotel hard rock ,Goa. Awesome location centralised in the heart of the city. The hotel staff was very courteous so full marks to hospitality. Full marks to music played in the evening with different bands performing by the swimming pool every day. Food is gr8. No balcony in rooms that was the only disappointment to us even in suit which we stayed in. But nice stay in all. ... More
  • hotel_trip
    Awesome stay ,best hotel in Goa 😍😍🥰🥰
    on Mar 23, 2020
    We had very good time at hard rock , the staff was very friendly and helpful especially mr.kamal and mr.surya who took care of us and suggested beautiful places of goa.Thank you so much guys 🥰🥰🥰 we’ll be back dam sure 😍😍🥰🥰... More
  • hotel_trip
    Service at its best
    on Mar 20, 2020
    We are Intersight Group, had done a corporate group at Hard Rock - Need to say it is a SUPERB HOTEL 1. Service - Great 2.Food - Excellent 3. Facilities - Excellent 4. Staff - very supportive 5. Location - Prime location at Calangute we had a wonderful time at Goa, thanks to Mr Subhabrata Ray for the great arrangement and cooperation which made the event a huge success. We are very sure in getting more guests in near future... More
  • hotel_trip
    Amazing staff
    on Mar 16, 2020
    I have been fortunate enough to stay in a lot of lovely hotels all over the world however I have never encountered such fantastic staff. Absolutely nothing is too much trouble and every single member of staff is friendly and helpful. The whole hotel and pool area is spotlessly clean. The breakfast buffet was very good. I have seen some reviews saying that the location isn’t great however I disagree, within a 5 minute walk you are at bars, shops and restaurants. Yes the hotel is down a bit of a lane but it literally takes two minutes to walk and even when returning late at night there was plenty of light from surrounding buildings. The only negative about this hotel for me was the ‘Saturday brunch’ People come to the hotel and drink as much as they possibly can in 3 1/2 hours resulting in some appalling behaviour. I can see why the hotel hold this event as it must be very profitable however unfortunately it means many people who are staying at the hotel have to leave during a Saturday daytime as the hotel gets overrun by really drunk people. This really is a lovely hotel however having unconscious people laying about the hotel grounds because of the ‘Saturday brunch’ just really isn’t acceptable. ... More
  • Excellent
    773
  • Very Good
    412
  • Good
    158
  • Fair
    65
  • Poor
    78

Overview

Enjoy a luxurious experience in a beautiful setting!

Located in Calangute, Goa, Hard Rock Hotel Goa is an excellent 5-star resort with unforgettable world-class cuisines, invigorating spa and offers state-of-the-art facilities for a comfortable stay. It lies near important landmarks such as Calangute Beach (2 km) and Tito s (2 km).

The hotel features an outdoor pool (with a party deck), fitness centre, multi-cuisine restaurant, Rock shop and Rock spa. For events and meetings, there are banquet spaces, outdoor venues, three venues for weddings/celebrations and three creative spaces, all with state-of-the-art facilities. Enjoy uninterrupted internet connectivity with free Wi-Fi in the hotel premises. Other facilities include airport shuttle, free parking space and concierge service. You can also opt for packed lunches, special diet menus and barbeque facilities.

There are 135 classy rooms/suites, designed in contemporary d?cor and fitted with top-notch facilities. Room amenities include AC, comfortable beds, coffee maker, room service, in-room safe, work desk, flat screen HDTV, housekeeping and in-room breakfast. The spacious bathroom comes with essential toiletries and modern comforts.

The multi-cuisine restaurant - Sessions , serves fresh local delicacies on buffet as well as la carte, while Tonic Poolside Bar & Grille is the perfect place for enjoying a variety of drinks (including fresh fruit-based spirits and classic cocktails) and great food, with live entertainment and DJ music playing at the background.

Calangute Beach (2 km), Tito s (2 km), Club Cabana (4 km), Aguada Fort (8 km), Dona Paula (21 km) and Basilica of Bom Jesus (22 km) are some nearby attractions.

Goa International Airport is 39 km, Vasco Da Gama Railway Station is 40 km and Madgaon Railway Station is 48 km away.

Classic Business Centre is 8 km, The Living Room is 8 km, Zonal Agriculture Office is 9 km and Panaji city centre is about 62 km away from the hotel.

What makes this property a first choice among travellers is its exceptional setting and excellent services.

Book Hard Rock Hotel Goa now and revel in the best!

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.