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Green Trees Resort

1 room, 2 adults
Good
3/5

Amazing experienceon Feb 14, 2017

Room service was good. Room was clean and tidy. food available was also very delicious Location w...Read All

Chithirapuram Powerhouse Road, Chithirapuram, MUNNAR, KERALA, India, Pin-685565 , Munnar
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Smoke-free property
  • Restaurant
+ More

Rooms

Deluxe Suite best rate with Wifi and Breakfast
Hotel Room
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Family Room
Hotel Room
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Deluxe Room
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Presidential Honeymoon Suite
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Premium Honeymoon Suite
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Amazing experience
    on Feb 14, 2017
    Room service was good. Room was clean and tidy. food available was also very delicious Location was very beautiful. A beautiful scene can be seen from the hotel which was too much mesmerising. I like the site where the hotel is situated.... More
  • hotel_trip
    Quite good but very very interior
    on Dec 15, 2016
    Hey folks, I stayed in this hotel during my Munnar visit recently, December 2016. After going through some of the blogs we had an impression of its location as 6 kms away from Munnar town but the reality is its 12 kms far from Munnar town. Still it had its own pros and cons as listed below. Pros: Rooms are good, especially the simple lightings add to the calmness. Only the top floor rooms are the best for views. Food is quite good - breakfast and 1 liter water bottle daily are complementary. Free Wi-Fi with a good speed was provided. Neat and clean dining hall. Well mannered staffs. They showed no signs of irritation at all. All east facing balconies. Some of the floors have the rooms as suites(with living rooms) too with jacuzzi in bathrooms. None to depend for hot water as the taps dispensed both hot and cold water. They have SPA facilities too, and you will find some pet pigeons (white feathered masakkali). Remember the song "Ae masakkali masakkali" from the movie Dehli-6, yes, the same white pigeons. They even allow you to hold them and rest on your hand, head, wherever you want. Flower plants are found all around. Rooms are good with fine sanitary fitted bathrooms. They have their own set up with taxi operators for your sight seeing, so no worry in case you haven't booked any cabs beforehand. Now the cons, the reason to mention the below is the hefty amount they charge for the facilities. Cons: Some of the rooms have wall dampening. Some of the bathrooms had issues with flushes, but it was temporary. Some of the cots had too jumpy mattresses which was a bit uncomfortable. The TV is very small for the room as these days we all are now accustomed with 32, 40, 55 inches. But it depends from person to person as per the need of the hour. Our TV remote was not working properly until we spanked the battery zone a bit hard. Dining hall gets closed by 10 at max as the staff needs rest for the next day as per them. So, you need to order food well beforehand. The distance from the town - 12 kms which itself adds up to the commutation fare towards to and fro visiting spots. and extra 24 kms gets added every time you leave for the sight seeing. So, the taxi fare increases over all. For saving some extra bucks from the hotel charges near the town we chose this hotel, but at the end we spent more than expected every time for our sight seeing plans on taxi fare. Have a good time...... More
  • hotel_trip
    Excellent Resort and Amazing views from Room
    on Sep 24, 2016
    Excellent customer service, great & patient staff. Amazing views from the room. Very clean and neat rooms. Overall we had a great time at this resort. They even went the extra mile and served us the Onamsadhya meal and treated us very special.... More
  • hotel_trip
    Terrible don't waste money
    on Jan 7, 2016
    Very bad hotel its not 3 star its like an guest house, there is no hot water in room after arguing a lot they provide it and it was for 10 minutes only! Food was terrible and not fresh , staff behavior is very rude , please don't spoil your holidays in this hotel.... More
  • hotel_trip
    Horrible service
    on Dec 28, 2015
    Stayed here for 2 nights because my agent promised me a 3-star stay. To begin, the hotel doesn't provide hot water, unless you spend 10 hours begging the staff to respond. Hotel manager is never around. I paid for a third bed, but the hotel staff refused to provide a blanket as they can only provide one blanket in a room. Rooms don't have a tea kettle, and if you ask the kitchen staff they simply refuse to serve tea / coffee unless it's the "right" time of the day. Food was cold and dessert in the end was served in a small paper tea cup. Staff is either unresponsive or talks extremely rudely. When asked for some extra soap, the staff member came after an hour and threw the soap on the bed. The shower in the bathroom looks all fancy but doesn't work! Haven't had a worse experience ever in my life!... More
  • Excellent
    2
  • Very Good
    0
  • Good
    1
  • Fair
    0
  • Poor
    2

Overview

Green Trees Resort provides guests with 24-hour room service and provides Wi-Fi connectivity to the patrons. This resort in Munnar is about 1 km from Chithirapuram South Bus Stop and 10 km from Pothamedu Viewpoint. This property in Munnar has 25 guestrooms equipped with amenities like television and wardrobe. The accommodated also has separate sitting area and attached bathroom with hot and cold water facility.

Policies

Check in Check out

Hotel Check-in Time is 24 hours, Check-out Time is 12 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 24 hours and the standard check-out time is 12 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.