on Nov 12, 2019
Super excellent rooms with good food and high facilities.food is very delicious.pool is also clean and much big.staff is also good and supportive location is also good and hotel is also very big.👍👍👍
on May 27, 2019
loaction: is near express way but you have to travel 8km to reach hotel from expressway
amenities: Dirty swimming pool, with itchy water
food: worst you can imagine at high price
rooms: dirty, leaky, smelly , non maintained
staff: polite( they politely says no to everything)
parking: no shed
if you really want to waste your money this the place for you
Its my request please do not book.
on Jul 30, 2018
1. When i have visited the hotel ,the hotel seems to be under maintenance and the hotel is totally crap.Water is dropping from the teraace,room were smelling like anything.corridor was totally slippery and the environment is too hygeinic.When i have complaint about this thing the manager told me to contact cleartrip for entire refund.Please find attached pictures for the same and request to process the refund on immediate basis.Our trip totally gone to crap due to this and we have lost a lot of money since booked other hotel on the same day.the hotel was like horror house and i called gave the claim on the customer care on the same day.
Pathetic Hotel !
on Jun 8, 2017
The only good thing in hotel is they listen your complaints at least & try to resolve, but what is the point to solve the issues after messing up their customers/visitors holiday ?
Firstly there is no maintenance done in the hotel. they do have have big rooms with affordable prices , but those big rooms doesn't have proper WORKING AC in them, No clean blankets, unclean bathrooms , dirty patches on sofa cover & worse is dirty water supply.
I would really want to question the manager /owner , why do you even keep the hotel active & open?
We paid around 11 k for two nights , which was actually not a small amount & was a complete waste.
After our day at imagica , we reached the hotel & sadly we had to waste & argue for two hours to get a good room. though the staff was ready to take to all rooms and let us decide which room we can stay in, but indeed all rooms were pathetic.
Next morning , we woke we started our tour at 1 PM, reason the we couldn't take bath & freshen up due to dirty water supply ( the water was yellow in color from shower as well from tap that could cause you skin infection , thr was no springier in toilets & so on........) finally we requested to provide bisleri 20 L bottles for bathing purpose.
and finally the breakfast, the breakfast area was stinking , food was smelling ...i couldn't stand this for a sec.
I would suggest all my readers , please do not opt a hotel as such, there are good budget Sanatoriums in lonavala thats fits in budget & cleanliness too.
And request to the hotel owner , Kindly set your hotel at least in a condition that it doesn't ruin your visitors holiday.
on May 4, 2017
Went for a short trip to Lonavala. Via Goibibo we got this hotel at a very reasonable rate. In all we had booked 3 rooms, the rooms are big and spacious, the toilets were clean. The pool was clean and the view was beautiful! Overall worth the money we had paid!