Average- but not recommended (for amenities)
on Nov 17, 2019
I had 2 night stay @hotel. Overall hotel area is very nice. Nicely manage with all amenities. But we cant use all amenities. Liie pool table is not usable, swimming pool water is not clean. Last they have cleaned water 3 months bck. On water algae were flaoting. Room service was that that great. Intercom was not working. All games ( carrom, table tennis) you can play till 10:00pm. Your food last order will be at 10:00pm. Staff dont work after 10:00 pm. Rooms were clean, toilets were clean. You can bring your own alcohol. Food is not worth the price. We had daal khichdi but it ws like patients khichdi which has no taste. They dont have much option in food.
Room - 7/10
Staff - 5/10
on Aug 12, 2019
In Entire of my life I never seen such a worse hotel.The biggest problem is the owner of the hotel. I request you guys don’t go totally waste of money no service at all it’s a hunted place .Staff of that hotel also cursing the owner.This hotel is going to shut down soon.
Unmaintained and arrogant
on Apr 21, 2019
This place is definitely over-hyped and overrated. It is located close to market and has decent green cover. But it doesn't match its rating and price. I suspect most of the google reviews are fake.
Food - Food wasn't any good. Whatever you order would taste sweet. Their buffet was poorly managed. Most of the items were over soon and guests were left staring at empty plates. They even served old and stale food items. Tea wasn't any good mostly and they don't serve coffee.
Rooms - Rooms are old with broken doors and leaking toilet seats. Rooms need a complete overhauling.
Play area/Kids area - Most of the equipment were broken and unusable and even their gardens need maintenance.
Management - And worst of all, they have very arrogant manager, who would lie at every opportunity and try to cheat you.
Great place to stay.
on Dec 16, 2018
Grand hotel is a great place to stay. It has a swimming pool,indoor games and a badminton court. The garden inside the hotel is very well done and maintained. The staff is extremely courteous and the service is excellent.The food is very tasty. The rooms are big,clean and well maintained. It was a pleasure staying here.
Grand Resort Mahabaleshwar is REAL GRAND !
on Nov 22, 2018
Grand Resort means -
* great ambience
* courteous staff
* good food (veg & non-veg)
* peace of mind
* you live in a private forest resort but still are well connected with the world with strong WiFi and phone signals
* centrally located yet away from the buzz