We stayed at this hotel for 2 nights and 3 days .. From outside it looked like a decent hotel but we were not satisfied by the service provided. Also we were charged for the soft drinks which we did not consume. Not a good way to treat the guest. ... More
Gud hotel at lesser rates
on Sep 3, 2019
Gud hotel at a lesser price than other hotels nearby. Restaurant is also good. Great Location . Easily accessible. Have conference room, gym etc.This is my preferred hotel whenever i visit chennai on a official visit.... More
on Jun 1, 2019
Worst hotel to stay. The rooms were old and dirty. Impolite staff. Rooms have bad smell. Not proper ac and lighting in rooms. Total waste of money. Not far family. Rooms are not like in the photographs in websites.... More
when service is the forte
on Feb 28, 2019
landed 2300 hours with our daughter.hotel is on expected lines.a little worn out.but then at that time,the restaurant could serve grilled sandwitches with fries and hot filter coffee.i was curiously amazed.what they lack in ambience is more than made up by the service of the staff.same thing next day for the taxi.they suggested that instead of taking a hotel cab,it might be cheaper to take an uber or ola.where can you find such humble people?... More
Great hotel for the price
on Oct 16, 2018
Old property but good clean rooms. The complimentary buffet breakfast served has an elaborate menu and is tasty. Staff is very friendly. Has a bar and a restaurant too. Overall satisfied with the stay.... More
Grand Residence offers free Wi-Fi connectivity throughout the hotel. This hotel is 13 km away from the Chennai international Airport. This property has 63 air-conditioned guestrooms located on 7 floors. These rooms have mini bar, television, reading lamps, wardrobe, safe deposit locker and attached bathroom.
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
The primary guest must be at least 18 years old to be able to check into this hotel.
The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
Child policy apply which may vary from hotel to hotel.
Failure to check into the hotel, will attract no show charges as per Hotel policies.
The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
Note PAN Cards will not be accepted as a valid ID card.
All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.