A grand stay at the Grand Hyatt
on Dec 25, 2017
An amazing place to stay! A wonderful experience specially for the kids. Wonderful breakfast buffet. Most scenic view! An intimate and luxurious indoor swimming pool that the family can enjoy. All in all a great place to visit.
beware - very limited wifi, food service inflexible, loud evenings
on Dec 25, 2017
The worst thing about this place is that we were unable to send emails or access the internet virtually during our entire stay of 4 days. An IT person was sent to investigate, but the problem was not resolved. This makes the hotel unacceptable for anyone needing to conduct business -- or even just reach family -- during their stay.
Added to this is the total inflexibility regarding food service outside of normal meal service hours. At 4:30 PM we were unable to have snacks or sandwiches delivered to an outdoor seating area just a few steps away from one of the major kitchens. One morning we went down to the breakfast buffet to pick up a couple of coffees to take to our room, but were told there were no paper cups and we were not allowed to take china cups to our room, so we had to order room service for the two coffees.
Finally, on most evenings, there was loud music and/or speeches over loudspeakers easily heard from inside our sea-view room. Not a very relaxing way to enjoy the sunset or an evening drink.
Would definitely not recommend this hotel
Beautiful property...totally untrained staff
on Dec 24, 2017
We are a group of about 20 people staying for a friend 's birthday. And it wasn't just me but many had the same issue. They had messed up all reservations and kept guests waiting for 45 min to an hour just to check in at the reception...couldn't give the reservation, hadn't kept rooms...again on check out they took 45 min to bring the bags...we would've missed or flight. All this while they keep saying its going to take 2 min instead of the truth. The property is lovely...the pools divine. The beach just ok.
Hyatt Goa experience
on Dec 23, 2017
Great property perhaps the best in Goa good food though costly if brought separately Beach is a bit away from hotel and beach is not clean Clean rooms spacious bathroooms beautiful trees Good staff great pool
on Dec 22, 2017
They have the most amazing breakfast!! Like an eggs/ dosa/paratha counter and gluten free bread. It ensured I started my day with a smile on my face. Good food and great hospitality. Hotel also has a casino. It was always too crowded and for some weird reason they would yet keep 50% of it shut. Can definitely be better organised with casino.