• Home
  • India
  • maharashtra
  • Mumbai
  • Malad
  • Grand Hometel, Mumbai - A Sarovar Hotel

Grand Hometel, Mumbai - A Sarovar...

1 room, 2 adults
Very Good
4/5

Not a place to stayon Jan 31, 2019

This is not a place to stay, right from the booking till check out this hotel has flaws. The atti...Read All

1406/11, Off. New Link Road, Mindspace, Malad, MUMBAI, MAHARASHTRA, India, Pin-400064 , Mumbai
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Gym
+ More

Rooms

Superior Double Room
Hotel Room
View More Images

In High demand

Superior Single Room
Hotel Room
View More Images

In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Not a place to stay
    on Jan 31, 2019
    This is not a place to stay, right from the booking till check out this hotel has flaws. The attitude of the staff is very bad. You can't believe that you are checking in a star rated hotel. The bed linen are dirty, the bathroom is dirty and rusted, rooms are not cleaned, the food is served cold, etc etc please avoid this hotel if you can... More
  • hotel_trip
    A nice hotel located quite close to the commercial areas of both Goregoan and Malad
    on Jan 22, 2019
    Since most of the hotels that I normally stay in and around the Andheri/Borivali areas were sold out, the Grand Hometel was the only available option for me. For the short time that I was here, I had a good stay with no room for any complaints. The quality of the hotel and the service are both good. The location of the hotel too is good and quite close to several commercial establishments. I cannot comment on the food as I did not dine or have breakfast in this hotel. However, the pricing of this hotel is quite high given that I have stayed in similar and even higher class hotels at almost 40% cheaper rates in around the Andheri/Borivali areas. Cheers Sriram... More
  • hotel_trip
    Could be better... But a decent option
    on Jan 13, 2019
    The place : located in Malad west right in Mindspace area this is hotel is well placed. The property : 9 story building with dinning on 1st floor. Not sure abt swimming pool. The rooms : rooms are not big but are ok. I was given a room on 9th floor which had a very strong smeel of paint (either fresh coat given or from nearbuy under construction rooms). Couldnt stand it and had to chnage it. Got 2nd room in 6th floor which was ok. The service : Found front desk as well as house keeping a little laid back. The facilities : get wifi was a big challenge. 3 password combo didnt work. Thw wifi speed was a big let down once it was connected. The food : the breakfast spread was good and the taste was also good. ... More
  • hotel_trip
    Son's 2nd Birthday party
    on Jan 7, 2019
    I booked my son’s birthday party at Panorama banquet. I was very impressed with the customer service I received as I went through the process of booking this party. I had a ton of questions as this is our first time having a party at Hometel and each time I called and spoke to Vishakha Rai she was not only courteous, friendly and informative but she also offered great suggestions and showed a lot of patience. It is such a treasure to have such a happy, outgoing and cheerful employee, so I found it really important to bring it to the attention of management. My family and friends had an amazing time celebrating my son’s birthday and I feel really good about choosing Grand hometel Malad Mumbai.... More
  • hotel_trip
    3 star hotel with 3 star amenities
    on Jan 1, 2019
    The hotel is okay overall to stay. Rooms are clean, comfortable and cosy. The housekeeping is good. Whats not good is the hospitality. The staff is very uncooperative when it comes to ordering outside food. ... More
  • Excellent
    143
  • Very Good
    160
  • Good
    93
  • Fair
    34
  • Poor
    18

Overview

This budget property is located at a stone throws distance from 'Mind Space', the hi-technology park. It presents a total of 92 well furnished rooms, equipped with most of the modern amenities. Guests can dine at 'Flavours' the trendy multi-cuisine restaurant, or head for a drink at 'Stardust' the pub. The health conscious can work-out at the gymnasium or take a refreshing swim in the pool. A business center is present, also there is a small meeting room for 16 pax which is favorable for smaller events.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.