Excellent hotel in Pimpri Chinchwad Area - Pune
on Dec 22, 2019
The hotel is just off Mumbai-Pune highway in Pimpri. One of the best hotel to stay in pimpri chinchwad area. The rooms are big and neat and look luxurious. The restaurants are good with good spread of items which are delicious. Service is good in rooms as well as in lobby and restaurants.
Good location and good size room
on Dec 13, 2019
I stayed in this hotel earlier. This time i stayed in suite room. It has actually two rooms one is drawing and living room and the other is the main bed room. The size of rooms are good. The living room has table, TV, tea maker, sofa bed, chairs and one small toilet. The main toilet and bathroom is accessible from the main bed room. The area is a real spacious one with separate enclosure for toilet and shower as well as a bathtub with basins etc.TV is there in both the rooms. The sleep quality is good as the noise level is minimum.
The breakfast is OK with limited spread. The service of the hotel is average, though check in & check out is reasonably fast. Lifts need maintenance as I have seen problem in the lift last time and this time as well.
Comfortable, clean and convenient
on Dec 2, 2019
Stayed here for a family function. Spacious, clean and comfortable rooms. Well appointed. Nice and roomy bathroom. Filling and tasty breakfast. Convenient location. Staff was friendly enough and helpful.
best economical n decent hotel...
on Oct 8, 2019
one of best economical n decent hotel...in pune where u nearby pimpri...
best price, best location, good food, good service ...always stay here....
ofcourse for business travel only.... not for fmly as nothing much to see around...
Stay away from this hotel.
on Jul 16, 2019
I had the worst experience ever with Grand Exotica Business Hotel since I decided to put up my guests at this property. Rooms are in a pathetic condition pictures shown in the internet is not the same in real. The passage that takes you to the rooms have smelly dirty and old carpets and the rooms are damp and dirty the manager claims it was because of rains. I personally checked 3 rooms and all rooms were in the same condition. To top it up customer service at the front desk is 'Zero' I requested for airport transfers and they responded by saying Sorry they cant even when i was ready to pay for the service!
Escalated to the manager at the hotel Mr. Kishore Kewalramani who behaved very casual about my issues, he however managed to arrange transfers through a 3rd part since I was very persistent , after all this requested for a late checkout for which they charged us even after putting us through such a torture. The property and the location is good however, VERY POORLY maintained. The staff including the hotel manager are not exposed to what is called hospitality & professionalism and require training on how to speak to guests and keep them happy, lowering the rates wont get you repeat guests.
Never ever coming back to this hotel even if they offer anything for free. Owners of Grand Exotica high time you wake up and see what guests go through.