on Dec 24, 2017
Hotel is very Good..I Had stay..there.Food is very very Good. ...Breakfast was superb .
Staff was supportive and helpful...
Had a met with Head Chef Tiwari......He was very Helpful and supportive .
Hotel have very Good amenities .Good food ..And staff.liked it lot..
Good Property and great service, restaurants can be better
on Dec 17, 2017
I booked this property at the last moment and was lucky to find a good deal on trip advisor. The entire property looks great as you enter the hotel, nice paved entry, Good waiting area. Spacious and very well done rooms with a roof top pool, and restaurant.
The hotel staff was very cooperative I reached for breakfast at 10:30 when they have closed still they offered me cut fruits and a dosa.
What i feel they can have a better dine in place, as I had dinner a night before and it was a okay experience
They have a cafe on ground floor but that was already closed when I check-in and was not open while I checked out so can't comment on that
Overall a good stay.
Leaves a lot to be desired
on Dec 16, 2017
Although Goldfinch is a chain hotel but staying there for 2 nights with my family was an experience suited to a 3 star hotel at maximum. It's undergoing expansion/renovation so maybe the new rooms might be better but the current rooms are quite small. They probably bought out an old hotel property and did a few cosmetic upgrades. They did not provide any complimentary airport pickup and drop which a lot of other hotels in the vicinity do. I stayed here because of its proximity to the airport and for some work in powai area. The breakfast buffet was adequate and quite satisfying although it's in an adjacent building which is under construction.
Next time I visit I'll probably look at other places to stay as there are better options nearby at the same price point.
Mumbai Andheri Gold finch hotel review
on Dec 12, 2017
The hotel is undergoing expansion / refurbishment- The rooms ventilation on entrance was not good- Only after switching on the AC for half an hour, the atmosphere is livable. The breakfast was served in adjacent building second floor and lunch also . Dinner was served in the ground floor in open surroundings- Buffet dinner in basement was satisfactory. Room service was satisfactory. South Indian style items for breakfast was excellent-
Disappointed - from checkin to checkout
on Dec 4, 2017
I had requested airport pickup. Upon landing at 5.10 am, I found no one from hotel for my pickup.
I took a cab and reached hotel. The guy at reception were not aware about this and I had to show an email I received from them which confirmed my airport pickup. First they said, I did not request any airport pickup, then they said I did not provide any flight details. Very poor management.
Room was ok. Seapage at a few places. It looked like the quilt cover was not changed from last checkout. Since I had a day use and I was not to sleep, I did not complaint. But this is something which needs serious attention for a hotel which calls itself an boutique hotel.
During checkout, they gave me a wrong and inflated bill. One phone call which I never made was included in my bill. Morning airport pickup which never happened was charged and worst, complimentary airport drop as per my booking was charged too !
Food was ok but morning breakfast venue looked very poorly managed and lacked cleanliness.
Worst part is lack of welcoming attitude which is mandatory in a hospitality industry. In all of the interactions I had with the hotel staff, I found none smiling and with a positive/welcoming body language.
I stayed just due to proximity to my meeting location otherwise there is a lot for the hotel to improve.