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Golden Swan Hotel

1 room, 2 adults
Good
3.5/5

Very small roomson Dec 10, 2017

Poorly managed hotel with small rooms. Got an early c/in, that was a plus. The receptionist in hi...Read All

76, regency park, 7th road,near Khar subway, Santacruz (E), Santacruz, MUMBAI, MAHARASHTRA, India, Pin-400055 , Mumbai
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • 24-Hour Security
+ More

Rooms

Standard Double Room Only
Hotel Room
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Studio Room
Hotel Room
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Standard Single Room Only
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Very small rooms
    on Dec 10, 2017
    Poorly managed hotel with small rooms. Got an early c/in, that was a plus. The receptionist in his sheet didnt had our booking. Had to show voucher and identified it from mail thereafter. Rooms will end as soon as it starts. Wifi was very slow, tv remotes were really old and needed a back tap always to work. Overall, not a good option. Try aarya international just oppodite at a few extra bucks.... More
  • hotel_trip
    Hotel Golden Swan
    on Aug 23, 2017
    It is an excellent hotel and it was great to be in here in this hotel and the rooms,service and staff was awesome and the food was delicious, located .in sub-urb area of mumbai. though travelling to and fro to the hotel was not a problem at all due to frequent availibilty of local transport.... More
  • hotel_trip
    Clean Hotel
    on Jan 7, 2017
    Checked in around 9 PM and was told that my room was not ready. I got dumped in a smoking room. It stank and I could barely sleep. The female receptionist was most unhelpful and lied about room availability, etc. Fortunately, another receptionist named Ahmed was very helpful and did his best to help. After complaining for 3 days, I was moved into another room on the 3rd Floor. This room was fairly comfy, clean and modern. Bathroom and toilet was small, but clean and OK. Water pressure was a problem quite often, but used the bucket Indian style when I had to. Breakfast served in the room. Not sure about the choices, cos I just ate eggs every morning. Had room service deliver lunch once. Food was OK and reasonable. Also included was a free pickup and drop off service to the airport. I would stay in the hotel again, cos it was a good experience once the room problems were sorted out. I would say it was a fairly decent 3 star place .... if one stayed in the modernized 3rd floor rooms. I was in Room 302.... More
  • hotel_trip
    No, don't go there.
    on Nov 14, 2016
    The hotel is expert in setting a trap on customers, they give you a room of 6x6, which they book giving a name STUDIO & it has a stinking bathroom & no water in tap. There is not a single chair or a table in the room . Also the waiters are eager to bring there some SPECIAL GUESTS, which they offer you twice or thrice during your stay. The staff & the receptionist behaves with you like you are staying there for free... Damn it.... More
  • hotel_trip
    good property to stay for one or two days
    on Jun 22, 2016
    neat and clean rooms. nicely speaking and cooperative staff. excellent delicious food. locaited .in sub-urb area of mumbai. though travelling to and fro to the hotel was not a problem at all due to frequent availibilty of local transport. stayed in a studio room which was tiny but good enough for a single person staying for 1 or 2 days. though room was really clean. food was amazing. slightly a little overpriced but worth a stay.... More
  • Excellent
    8
  • Very Good
    35
  • Good
    16
  • Fair
    8
  • Poor
    6

Overview

Hotel Golden Swan is a popular hotel that offers luxurious accommodation to its guests at best prices. This hotel offers free Wi-Fi facility and is 3km from the Mumbai Domestic Airport. This hotel offers 20 spacious rooms for accommodation. In-room amenities include an air conditioner, flat screen television, attached bathroom with running hot and cold water, refrigerator, direct dial phone, tea/coffee maker, mini- bar, safe and telephone.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.