Behaviour of restaurant attendents pathetic
on Dec 27, 2019
They r in such a hurry that u go to wash ur hands after having, keeping the bags at the table, they will give ur table to someone else. The attendants are extremely rude. When asked l, they said this is how they run business. Would not recommend this place to anyone.
A decent budget comfortable hotel.
on Sep 29, 2019
OK I am on a memory trip here. I visited away back in 2005 Diwali. Thats like 14 years. That time the shopping complex I see now in pics online wasn't there. Maybe they sued up the space leading to entrance commercially. I do remembers it was close to Charing Cross and close enough to Botanical gardens by foot. A comfortable double bed room with a small balcony, a table 2 chairs is my memory. I went on a package tour so cannot certify if cost then was good or excessive since we had in package tea breakfast. Lunch Dinner is done travelling sightseeing mostly. All I can say is I loved the stay and was impressed by management then. I had a horrible experience travelling from Kodaikanal to Ooty through night in bus seat given in package. I had been given a driver's seat in a minibus as tour operator lied about a proper bus. We had to change buses after getting down from Kodai and both buses were minis and I was forced on drivers seat with family. I had a fight with driver and tour operator Kings through the night. I reached Ooty upset and was complaining at check in to manager. Another gentleman was sitting in his short open cabin listening patiently. He was owner. He phoned operator and threatened to end his business arrangement warning strictly he wont have his customers coming in harassed. It was not a drama for show as operator was petrified offering me extra day at hotel free but I had flight bookings needed to go Bangalore for work and return flight so refused the offer. The owner told us many stories of Ooty, Mithun's hotels and history of Ooty's landowner rich. The management was good then. Their way of reacting to any discomfort made me forget my distress of bus travel a night back. I hope the management is still same, caring, professional and efficient.
I am a travel agent (FELZ TRAVELS) from Goa. I have stayed in this hotel and it is really very good hotel.
on Jan 15, 2019
From Feliz Travels (Goa)
I have stayed in this hotel and it is really very good hotel staff is very cooperative and good to talk.Receptionist is always ready to help.If u request them hot water at night they will provide you in the buckets and normally in ooty hot water is there only during morning time.Both the resturant Veg and Non - Veg are good.i always book this hotel for my client and till now there is no complain from the client and client liked the hotel.So do not hesitate to book this hotel.Need any information before booking call the hotel and they will give you all the information.
1 day stay - service unsatisfied
on Dec 13, 2018
I had visited hotel on 8th December with family, price is ok but they don't have hot water all day only morning 7 to 9 am they are providing hot water,in the winter season they dont have room heater and also we requested for iron they don't have iron in hotel (how come?) I request to done from outside they were saying today is Sunday all shops close than I went out and found shop open. Shocking thing is that I found bed bugs whole night we suffered my kids got full rashes on their body. I have informed the concerns than they are simply saying change the room,than immediately I have checked out the room instead of changing and facing another issues.
very good restaurant for non veg in Ooty.
on Aug 19, 2018
Suggested by several locals,I visited Glanton Manor' restaurant on 17-08-2018 to taste the local non veg delicacies of Ooty. The restaurant is situated very near Charring cross and has car parking. The biriyani and pepper chicken were very good. Kebab was also good. Getting such tasty food in a hill station particularly in Ooty is surprising. I visited only the restaurant. Easily accessible by elders as it in the ground floor with less No of steps to climb.