One of the worst experience I had
on Feb 10, 2018
I am writing this as I belong to same TATA group and I had such bad experience. Staffs were rude, I did not have India number and hotel network was not working and I ended up using international roaming as I neither has outgoing in my landline which they denied activating. Rules to open a window when I was choking.I had to wake up from my sleep for a reminder call to send food after 1.5 hours. But to end up manager and sales manager was really good and took care of me... Thanks to mahesh for giving the comfort feeling though I can't make up mind to go back there again....
Visit to Ginger
on Feb 6, 2018
I am overwhelmed with their service..specially" Barnali" superb ..will surely visit again n advise friends to drop in Ginger ..thanx a lot guys specially "Barnali"..Try to make washrooms with glass doors ..
New property in town
on Feb 2, 2018
Nice property and since it is new property, it is still clean and the infra is robust and working.
Time taken for Check in is more and the front office staff needs more training i.e. when they are attending a customer, complete his task before taking a call and do not make the customer wait to finish the call.
The restaurant at the hotel is nice and the food is tasty. Only negative is that they do not have a bar.
Lots of airline crew stays here and that is the hotels main target market.
Clean hotel with friendly and helpful staff
on Jan 19, 2018
Service provided in the recently constructed Ginger Hotel was so good that I booked there three times in the matter of fortnight. Hotel has a very neat and well kept entrance with good security measure. Upon entrance I was greeted by a friendly staff. Room though may be small is very clean with equally clean bathroom with full amenities.
Though hotel provides internet facilities which I required for my onward trips, I was unable to get wifi connection which Najees one of the friendly reception staff took time out and helped me - thanks Najees. Patitapaban- manager at the reception with good sense of humor and memory of his customers made us feel very much at home on our subsequent check-ins.
The hotel has a very neat restaurant which is very reasonably priced. Buffet breakfast here is sumptuous and very reasonably priced. It caters to Western, North to South Indian cuisine. All staff in the restaurant are on their toes to please each and individual diner but I would give special credit to Nagesh for looking after us with our special requirement of providing hot water and tea - Thanks Nagesh.
on Jan 15, 2018
Excellant hotel with neat and clean rooms, awesome food.
Really wanted to thank MR Pratit and Niranjana in front desk and Mr Jay from food and bev. for awesome food.given 5 star for service and for amazing laundry service