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Galaxy Comforts

1 room, 2 adults
Good
3.5/5

Third class hotel terrible experienceon Jul 20, 2017

I had a terrible experience with the hotel. I checked in to the hotel on 27th June and was suppos...Read All

Plot No. Z 1 Bldg No.2 Bhavani Nagar Off Marol Maroshi Road Marol Andheri East Mumbai, Andheri (East), MUMBAI, MAHARASHTRA, India, Pin-400059 , Mumbai
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Transportation Service
  • Concierge
+ More

Rooms

Deluxe Single Room
Hotel Room
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Comfort Deluxe Twin
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Third class hotel terrible experience
    on Jul 20, 2017
    I had a terrible experience with the hotel. I checked in to the hotel on 27th June and was supposed to stay for 4 days and due to some family emergency I had to check out on 28th June and travel back to Delhi. The hotel staff is so insensitive including the manager that I did not get any refunds even after knowing the reason. The hotel location is terrible, the rooms are very small and shabby, the breakfast area is unhygienic and food is also terrible. They do not have their own kitchen and for meals they get food from outside. Overall a forgettable experience.... More
  • hotel_trip
    Good one near seven hills hospital
    on Jul 17, 2017
    Pros: 1.Neat and clean room, good service 2.I booked it at a cheap price through Goibibo 3.Complimentary BF 4,Located within a peaceful residential area.The main road and market is around 1km from it. 5.Just below the hotel(at a distance of 20m) there is a good restaurant where you will get good food at a resonable rate Cons: 1.Food price of the in house restaurant is expensive Overall its value for money.... More
  • hotel_trip
    Average Hotel!
    on Mar 23, 2017
    Stayed at Galaxy Comfort in Mumbai for three nights because one of my local friends recommended it due to its location to his place in Mumbai. I am from the UK, London. I had WiFi problems throughout my stay and as I was depending on WiFi to stay connected with my family back in the UK it was hard not having it for two of the three nights I stayed. The room was OK! Clean but the sheets had a hole and the ceiling fan was very noisy, however, the room had A/C. There is major construction work in the local area so sleeping in late was not an option. I did not have breakfast as I was always up too early to catch breakfast. The staff was friendly enough they tried there best to help with the WiFi issues and was helpful enough if asked. No help was provided from the concierge getting my bags in and out of my taxi. The security was unfriendly which made for an uncomfortable atmosphere when entering or leaving the hotel. I would not recommend this hotel to international travellers or tourist. The service was just not value for money and I felt that I could have found a better hotel for the money I spent at Galaxy Comfort.... More
  • hotel_trip
    Never Book a stay in this Hotel
    on May 17, 2016
    During our visit to Mumbai between 5th May and 7th May 2016 We booked this Hotel from Yatra seeing 3star rating.We committed a blunder by booking this hotel. We had very irritant stay in this hotel. First of all they deceive you by posting wrong photos on the website. The photos appear very attractive but the real situation is completely different. I think they may have one or two good rooms and they post the pics of those rooms. The hygiene in the hotel is non existent. Second, the service is the worst can any hotel offer. Starting from the front office to the room services every service should be rated (-5 stars). The front office people don't even know what is courteous behaviour. They are very rude, uncouth, very disgusting. They stare at women customer from top to bottom in a very disrespectful manner. Forget about good dressing sense at least a minimum humble behaviour by them would have made me give good rating to the hotel. Room service is abysmally bad. They don't give water from the second day of stay onwards. Third, my wife literally puked at the smell of the food served. The complimentary breakfast is namesake as there will be only bread jam that is edible. Four, the location of the hotel is like amidst some dumping yard. Once you come out of your AC Room the filthy pungent smell irritates your nose. And the location of the hotel is in some corner of Mumbai away from the main road and you have to walk around one kilometer to find a taxi/auto as the uber or ola drivers refuse to come to this very narrow lanes. GOOD THINGS Budget hotel at the cost of basic minimum facilities. For the facilities they offer the cost they charge is too much.... More
  • hotel_trip
    Bad service, Hospitality
    on Apr 5, 2016
    Hey Guys, Wanted share about experience about this hotel. First of all its in the end of the world, you have go atleast 2 km from the marol road. There is this single late where just on car can pass, if there is another auto, cab coming from the opposite site be ready to spend 15 mins to make your wayout. The staff is ill mannered, the watchman thinks he is the owner and hotel and talks to you rudely even to females. All and all a bad experience and never going back. There are better hotels in the Marol area guys, pls go other option if you want to have a good experience... More
  • Excellent
    5
  • Very Good
    6
  • Good
    1
  • Fair
    1
  • Poor
    5

Overview

Galaxy Comforts offers a unique blend of comforts and style. This affordable hotel in Mumbai is located at Andheri east at short walk from Metro station. Book your stay in any of its 22 delicately furnished spacious rooms. All these rooms are well-set with a neat attached bathroom ready with constant supply of hot/cold water is available in these rooms. Room service by well-mannered staff is also available. Every morning guests can savor healthy breakfast. This budget property offers leisure and business travelers with utmost comfortable stay. Power backup facility is also arranged for non-stop power supply. A wireless internet access is equipped to stay connected in this modern world. Onsite parking is complementary here. Shopping could be more hassle-free as this hotel has ATM/banking facility. Travel desk is available to walk around scenic sights of Mumbai. Guests have access to a free pickup from airport (available on request). Galaxy Comforts is a well-appointed budget hotel in Mumbai ensuring a comfortable stay.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.