pune - four points
on Dec 26, 2017
Business Visit - Overall experience was nice. Room size was good, nice ambience and décor, washroom was tidy n clean with all amenities and size was sufficient enough - the room gave a nice feeling of luxury.
Check-in was without hassles and I was allowed for late check-out without any problems. The check-out was brisk as well. Nice courteous staff at the reception.
Breakfast spread was nice and covered nearly all food requirement but I personally found the space a little small as compared to the crowd for breakfast.
Regarding the Bar and other restaurants - Bar ambience was okay enough not really impressive and drinks menu was again okay - and package options were good. and affordable.
Overall Experience was nice enough and will again opt for the stay at Four Points if at Pune. Very nice hotel. Rooms are nice and quaint.
on Dec 26, 2017
This place is all about personalized service the staff offers you. I am a regular and they remember my preferences. This brings lot of pleasure to be recognized and the feedback to be noted and acted upon.
Good Hotel very near to Phoenix Market City
on Dec 24, 2017
Good property. Great location. Wonderful breakfast
We stayed for 2 nights in December 2017. The reception is quick and wastes no unnecessary time in formalities.
Valet parking staff is also very quick
A Memorable Friendly Stay
on Dec 24, 2017
I stayed at Four Points By Sheraton Hotel & Serviced Apartments in this year's June. I went with my Friends for a vacation. The facilities are excellent and the staffs hospitality were amazing as they upgraded our stay from one bedroom apartment to Suite. I have travelled to other countries, but this will definitely be one of my most memorable experiences due to the welcome I received and just the way people are willing to go out of their way to make you comfortable. I would recommend this Hotel for "Airport proximity, Historical landmarks and culture, Local attractions, Local food, Meeting and event facilities, Museums and art, Relaxation, restaurants, Spa."
on Dec 20, 2017
I and my friends stayed here for 45 day for a business trip from Nov -Dec 17. Let me tell u that this was the one of the best stays of my life.
RECEPTION: The reception has always been very cordial and accommodative. The staff in the reception were very helpful and were always willing to assist you in times of need.
CAB MANAGEMENT: Mr Dipin ,the Cab manager who was never found wanting in his task.The cabs were required by us on various occasions in a same day by us and he always placed the cabs well in advance. He gets 10/10 for his efficient management and his pleasant dealings.
ROOMS: The rooms are Air Conditioned, spacious and well maintained. All the gadgets are fully serviceable and new. The room was well cleaned on daily basis and no foul smell like some of the hotels.The linens were well cleaned / new and changed on daily basis.The quality of the toiletries kept in the wash room were of good ones.The unique thing which i found is, when you go out of the room, one plug point and table lamp is still served with power supply so that you can leave your mob/laptop on charging.Electronic locker facility is also available. The service of the daily laundry is good and they offer a prompt services.Two telephones of parallel connection are available in the room to contact anyone in the hotel at anytime.Free wi-fi with hi speed is also available in the rooms.The mattress used is 8" cushion which makes one's night more comfy and keep you fresh in the morning. Electric kettle and tea bags are available in room for one's disposal.Water bottles were complementary. A dream machine of Sony brand was available for FM radio and works as a clock. A 32" TV was also there in the room with TATA SKY.Thanks to Mr Mukesh, the Room manager for his over all management of the rooms.
SERVICES: The staff in the service dept were very much committed. Even at 2300 hrs, the AC mechanic repaired the AC in my room. House keeping staff are very sincere and dedicated which can be seen by their quality of work.
GYM/SWIMMING POOL: Since i am little oriented towards my fitness, i have been a regular customer of Gym and swimming pool.The trainers Mr Aneesh and Mr Nilesh in the gym guide and assist well. I too have enjoyed the swimming pool.There are NO LIFE GUARDS.
SPA: It was one of the professional massages which i had experienced. The therapy room was in to soothing lights and light music which brought a positive aura.The linen quality and room hygiene was very good.The therapists Ms Sherpa Laden and Ms Manisha Rai were having a full knowledge of the therapy techniques and apply the pressure as low,medium and high as per requirements.They are fully concerned for your comfortable.
FOOD: The eatery is really good in terms of quality and quality.The buffet spreads from Soup, salads, main course, deserts..etc. I miss many things here as the menu is toooo long.There are separate counters such as Dosa, Pav Bhaji, Maggi, Biriyani, French Toast...etc. The staff in the Eatery is too cordial and committed in their services.Sense of hospitality is grilled in them. The prompt and quick services really made us satisfied.The Staff Mr Wilson, Ms Shweta, Ms Dhrshanika, Ms Jenifer, Mr Pawan, Mr Shubam, Mr Pramod, Mr Manab, n Mr Arghya whose names are worth mentioning for their commitment and efficiency.I will be doing injustice if i fail to mention the great efforts of chefs' whose culinary skills satisfied the taste buds of us.
ACCTS;Mr Ashish from the accounts team has really been quick in understanding our accounts needs.Thanks to him.