Mr.Abhit - The most unprofessional & rude manager I have encountered.
on Sep 15, 2019
If you are planning an event at fountain, don't consider it. Consider any other property but not this one. So I got in touch with the property for a wedding via an email on 25th Aug. Did not get a revert from them till date. Followed up with Mr.Abhit on 9th september, first he confirmed & than later on he tells me a client is sitting in the Mumbai office and he has more no or people for the wedding. Confirms with them and keeps the phone when I am still talking. Either hire a new manager who would respond within a day or atleast someone who knows how to talk with clients.
Lovely food and great customer service
on Aug 6, 2019
The view at fountain hotel is breathtaking and the food is simply amazing. try the cottage rooms, they offer some lovely ambiance and good privacy. It is best for couples but also can be a very good short stay for a family.
Best Food In Mahabaleshwar
on Aug 6, 2019
Had been to Fountain Hotel with my Daughter. Management is Class. Very Co Operative Staff. They provided Meals in my Room, as I'm disabled. They arranged for Travel and Sightseeing. Rooms are good. Peaceful Atmosphere. Ideal Location.
on Jul 22, 2019
the old Fountain Hotel was made in the true Mahableswar style. No need for marble, granite and fancy lights in this beautiful setting with fantastic views. Why add Kitsch when the suroundings themselves lend to simplicity and beauty. Food was unappetizing and service was left wanting. Reluctant servers at any time for any amenity.
on Jun 22, 2019
The resort charges you as if you are staying in a 5 star but the facilities provided are bearly 2 star quality. Our experience as under:
1. No hot water
2. No wifi
3. No generator back up
4. Staff trained to say No for any request
Overall a poor experience and ruined stay. Hope my experience help fellow travellers decide not to waste their money here.