Cosy Hotel with Courteous Staff
on Jan 13, 2020
We stayed from 11th to 14th Jan. 2020 after checking other star hotels. The room was quite comfortable with all the amenities. The front desk staff esp Mr. John were helpful and friendly. The complimentary breakfast was elaborate and sumptuous.
on Jan 7, 2020
We visited from 24th to 26th Dec 2020. Till check in to checkout everything was perfect. Quick checkin. Big Room size with all amenities. Fantsatic breakfast spread. Very good dinner buffet spread. The gala dinner on 24th Dec was really nice. All the staff were always smilinga and ready to help. No complaints at all. Excellent location. Within the town.
Good value for money hotel with excellent staff
on Jan 6, 2020
Don’t expect the most modern or luxurious hotel but you’ll find here a very convenient hotel with spacious rooms and a very friendly and attentive staff.
I want to particularly recognise Venkatraj and the restaurant staff and chef. Don’t hesitate to mention any allergies you may have and they will take them into account.
Despite the fact that the Cecilia Wellness Centre looks old and tiny, I gladly recommend it ! I took the 90-minute Jeevamrutham Package that includes Sirodhara, Abhyangam and Kizhi (check on internet what it is ;-)). Abhilash was very skillfull and I really enjoyed it !
on Dec 29, 2019
Strategically located near the rose garden. Good property having neat and clean rooms. Ooty is quite chilly during the winter and so there were not many guests staying. We were disappointed as the restaurant was also shifted to temporary area due to maintenance but we were allowed to have our dinner in the bar area. Thanks for that. There was no buffet dinner either and so we ordered from the menu. Liquor and food are quite expensive and it's better to have meals outside. We didn't have a very good experience regarding transport booking through them. They passed on the booking ( probably after taking a cut) to some local travel agent who overcharged us. Once advance was given to him, neither he nor the hotel guys responded to our mails or messages. So wouldn't recommend taking transport or airport pickup from them. Overall good.
Pros and Cons
on Dec 14, 2019
An amazing property in the midst of Ooty.The front desk needs to change its attitude.The only saving grace is the hospitality of F&B Manager Shri Vinoth.An amazing host.
The legacy needs to be preserved.A must visit for the views it has due to its locational advantage.