Maybe not the best but certainly not the worst
on Dec 23, 2017
When we arrived for our 2 night stay we were fairly impressed with the lobby area but then were quite disappointed with the room which could do with a make-over. There was quite a lot of noise early in the morning that wasn't conducive to a good nights sleep.
The food was okay but the service slow despite a lot of staff.
The gardens at the front are pretty.
on Dec 22, 2017
the staff were very good & friendly, the rooms could have been a bit bigger but it was alright. the only downside for us was the lack of a view from the rooms as the hotel is situated within the city.
Loved my holiday here
on Dec 20, 2017
the staff are super awesome...the friendly faces, FOREVER ready to help, attention to detail, great breakfast spread....the list is endless....Rooms are good, could be a lil more spacious...the room service is super and i could actually tell them what i wanted to eat and they prepared it even when it was missing on the menu...Loved it...
on Dec 11, 2017
This is not my first time to be there in ooty.last month with our family i reached this mervellus spot of ooty name fortune hotel.where i gathered lot of good experince.hotel is overall good as per modern acomodation is concern.the best of this hotel is lash green lawn n beautiful garden.
on Nov 27, 2017
An older Hotel thought quaint and quite attractive. Sadly there were many deficits in this hotel. Often the lift didn't work, not a pleasant experience when you are on the third floor. There were any number of staff in the dining section, but I don't think I had one food order that was correct. There is an obvious severe language barrier. It stated "Breakfast from 7.30" but at 8 o'clock there was still nothing in the dining room.....then they tell you it's room service only for breakfast!! Poor communication. The shower was probably the worst I have ever experienced. The shower head was set at a ridiculous angle and could not be adjusted. The water flow was very poor, and if you could get the flow fast enough, the stream was hitting the back wall. The second most annoying aspect, was the lack of Wifi as promised. I actually suspected they turned it off. On the positive side the hotel was very clean, the beds comfortable and the food that was delivered, good. The staff were very attentive and polite, especially in the bar area which was pleasant and well serviced.