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Excelsior Holiday Homes Colva

1 room, 2 adults
Very Good
4/5

A good option for budget stayon Jul 8, 2018

For a short budget stay, its a rational option. The apartment is just 5 minutes from the Colva be...Read All

Colva Benaulim Road, Colva, GOA, GOA, India, Pin-403708 , Goa
Amenities:
  • Parking
  • Health club
  • Swimming pool
  • Laundry facilities
  • Complimentary toiletries
+ More

Rooms

1 BHK Ac Double
Hotel Room
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In High demand

2 BHK Ac Double
Hotel Room
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In High demand

TripAdvisor Reviews

  • hotel_trip
    A good option for budget stay
    on Jul 8, 2018
    For a short budget stay, its a rational option. The apartment is just 5 minutes from the Colva beach. The fundamental necessities are taken care of and the room size which is like 700 sq ft is quite huge for what this rent could buy. But the Achilles heel for this property is it's indifferent and disinterested staff. They seem to have a big NO in their mind with no intention whatsoever to resolve any issue that's brought to their notice. Not an attitude which is to be had in service industry. My room was equipped with good facilities and there were just some minor glitches here and there. A few times there were problems with the AC. All the bedding and other upholstery were clean and proper. The swimming pool is also nicely maintained. The property has a great location and is owned by a successful hotel group. It can be a superhit if it's managed well.... More
  • hotel_trip
    One of the Disgusting hotel... Ever came across.. (Thanks MAKE MY TRIP )
    on Jun 25, 2017
    Firstly this hotel has no holdings to direct their place. I did my booking through make my trip and did full payments that were i went wrong. When i arrived, i came to know there will be no room service given which was biggest shock too me. No welcome drink served. when i arrived in my room. It was just a mess, so unclean room,bed sheets,bathroom, no soap, no Fridge, AC not working, no water , and even if you get water no hot water for bath. No tooth brush, neither Colgate. When you call the manager on this number 095525 59252 he is busy having his lunch or breakfast or may be driving. Such a pathetic service ever seen in my life. I am really disappointed where they don't even serve water bottle. never ever think of visiting this hotel. Hotel staff blames manager and owners. TOO many disputes here. The photos mentioned on website are not true. so don't get fooled. ROOMS STINKS as if someone is dead. Blankets and bed-sheets are never washed. I wonder why OWNER of the Hotel is paying his employee especially manager who is irresponsible and don't know what are his duties and responsibility towards hotels and his staff There is no connection to WiFi .... Receptionist is busy on another location with her personal phone. I didn't find one single person honest and serving his best at this hotel . Hence people please be careful with this kind of Fraud people. Your Trip will go in waste (COLVA HOLIDAY HOMES & COLVA KINARA SUCKS BIG TIME )... More
  • hotel_trip
    Could have been better
    on Feb 27, 2017
    This hotel is property of Hotel Colva Kinara which is better hotel to stay and they have common pool cum dining area, staff and reception. But this is where similarities ends. I booked Holiday homes for two nights and stayed with family as I did not get any room available in Colva Kinara. The property itself is like old hotel or apartment and needs renovation. The rooms,bathrooms, furniture and bed sheets are old, not cleaned, may be dumped from Hotels Kinara. When I asked for wifi, I was told it's installed but it may or may not work and it did not work most of the time. Complimentray breakfast is ok. Swimming pool, specially kids swimming pool is good. I would not reommand this hotel with in same price range, instead would perffer Hotel Kinara with little higher price or some other.... More
  • hotel_trip
    The above PIC if of Clova Kinara not of Colva Holiday Homes
    on Feb 10, 2017
    Been there in Feb 1st week for couple of days. Very bad service. Hotel will not deliver food to rooms in Colva Holiday Home rooms. The whole business/services are for Hotel Colva Kinara which is in front of this hotel. rooms are big spacious near the beach but with no services.... More
  • hotel_trip
    Avoid
    on Nov 18, 2016
    After traveling around India for over a month, we stayed at Colva Holiday Homes for three weeks. Our third week we were moved to a room with an air conditioner that did not work. There was no response to our request for repair, and when I asked for a discount they told me that it was too bad since they had to move someone to accommodate us, which is completely untrue. I protested that normally rooms with no air conditioner are half the price, but was met with no sympathy whatsoever. It was very hot in our room during that last week and we were sleeping on a rock-hard bed as well. I have worked in the service industry for 15 years and have never left anyone a negative review but I have never encountered such disregard for a guest's comfort. ... More
  • Excellent
    11
  • Very Good
    6
  • Good
    3
  • Fair
    2
  • Poor
    3

Overview

Located at a distance of 4 km from the Colva Circle Bus Stand is the Excelsior Holiday Homes. An outdoor swimming pool is available within the property. The Benaulim Beach is situated 3 km away from the premises. This service apartment in Goa has 3 well kept rooms. Wardrobe, bottled drinking water, separate sitting area and a kitchenette offering cooking facility are some of the conveniences offered within the rooms. An attached bathroom that provides hot/cold running water facility and toiletries is also a part of these spacious rooms.

Policies

Check in Check out

Hotel Check-in Time is 02 AM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 AM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.