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Emmel Dwellings

1 room, 2 adults
Very Good
4/5

Pathetic room maintenance and indifferent staff behaviouron Aug 22, 2019

I don't usually leave any bad online reviews for any service, but this experience is pathetic. S...Read All

Opp. KTDC County, Munnar,Kerala, Opposite KTDC County, MUNNAR, KERALA, India, Pin-685612 , Munnar
Amenities:
  • Internet Access
  • WIFI
  • Restaurant
  • 24-Hour Security
  • Car Rental
+ More

Rooms

Deluxe Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Pathetic room maintenance and indifferent staff behaviour
    on Aug 22, 2019
    I don't usually leave any bad online reviews for any service, but this experience is pathetic. Spoiled the whole vacation mood. They gave us soiled and dirty linen and no toiletries were provided. The request to change linen was even rejected by that hotel staff. I didn't ask for a room change or demanded any unreasonable service. Providing a clean bedsheet and cover is a basic thing a hotel should have. But that staff was acting like they let us stay for free. pathetic Don't book. There are cheap and nice hotels around that area with good service. Believe me, don't book this hotel. I have booked for three days and paid in advance. After reaching and seeing the room I immediately canceled it and still, haven't got my refund.... More
  • hotel_trip
    The worst behavior from the property I had ever seen in my life
    on May 24, 2019
    Please never ever seen a worst property such rude to the customers. Don't know which world they leave where the customer is King. They have denied the booking for the dispute with their third party. They had literally fooling with us. In spite of us paying to bear the extra money. Such a worst behavior and rude behaviour ... More
  • hotel_trip
    Hold your bath -- there is hot water only for 2 hours a day.. Insane
    on May 15, 2019
    I have checked in at OYO 19980 Emmel Dwellings - Today -- ( Check in 15 Wednesday 2019 - Check out 17 Friday 2019 ) I am surprised to know that the hot water facility for bathing is available 2 hours in the morning and 2 hours in the evening .. 1 : Should the guest hold they bathing until the hotel decides when to let the hot - water.. 2 : I have attached the screenshot from OYO as well the Makemytrip and none mentioned that the hot-water is available only for 2 hours in the evening and morning .. has it been mentioned I would have not booked this hotel by paying a premium price. 3 : When I called the reception, the hotel person is saying that they have informed the obligation to OYO and they cannot do any thing. 4 : They are saying that I have made the booking through the Make My Trip Website and they cannot do any thing and it is a third party booking site which they do not have control.. 5 : I made the booking through the Makemy trip and no where in the website it is mentioned.. and Make My trip is my principle contracting body to answer my queries on why such a cheat is being done or entertained. 6 : OYO why don't you mention it properly in your website on the facility available clearly .. Important : where ever I have stayed, the hotel use to offer one free water bottle per day, seems here they do not have any free water bottle and it is has to be paid .., I never heard this before.. such a worst hotel .. where there is no hot water and they is no towel in the bathroom, no soap , no drinking water facility .. and I really don't understand why would the guest pay the premium - while no such facility are offered.. and it has to be explicitly called out in the website.... More
  • hotel_trip
    Amezing stay
    on Mar 8, 2019
    Excellent Had nice stay, very nice place. Nice staff. Expecting different break fast and some sea foods in dinner. Stay was excellent Worth for money. Mattupetty At the height of more than 5000 ft, the scenic beauty of the dam ‘Mattupetty’ (Dist: Idukki, Kerala) has an equal decorative frame of the thriving tea plantation, tall trees and blue Munnar hills. It is about 15 kms from the illustrious Munnar hilltop. The water here is stored for hydroelectricity project... More
  • hotel_trip
    Nice stay with family
    on Mar 8, 2019
    A beautiful property, set in munnar main town.The resort and its layout have a charming, rustic appeal. The rooms are reappointed with all basic facilities available to make your stay comfortable. The rooms are spacious and very comfortable for a family. The restaurant is spacious . The food variety on offer is impressive and the manager and chef made the extra effort of making a special dish on the request of our kids, which is very hospitable of them.... More
  • Excellent
    84
  • Very Good
    109
  • Good
    48
  • Fair
    6
  • Poor
    7

Overview

Emmel Dwellings is a budget hotel in Munnar situated amidst beautiful lush green surroundings. The hotel is easily reachable from important shopping complexes, business centres and government offices. Munnar Tea Valley is situated 5.8 km away from the hotel. This hotel in Munnar houses 30 elegantly designed rooms classified as Suite Room, Super Deluxe Room, Deluxe and Standard Room. Each room is equipped with all the requisite amenities like telephone and television. Round the clock hot water facility is available.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.