nice stay staff has good comminications overall service is awesome
on Nov 13, 2017
For me was a great pleasure to be a guest of Emerald Residency hotel in Kolkata. When I return to my place i will recommend my family and friends. having nice stay with homely food
booked for 2 nights and stayed 2weeks Steve E
on Oct 27, 2017
First time to kolkata frequent visiter to India.Feel so lucky to have found Emerald Residency from the first night I felt at home.Was welcomed at 2am by smiling Ratan (whose english is very good).The room and bathroom were very clean and cleaned every day.Was like I was staying at a friends house.All the staff were very helpful with any problems I had.The staff happily cooked great food and chai anytime I wanted.Located in one of the cleanest quietest parts of Kolkata.Great cafes and yoga studios nearby.Very safe and secure.I will be back.
on Sep 16, 2017
Great location, central to airport, and a lot of shops and eateries. The staff here are so helpful and friendly (it's run by a family who live on site). The main dining/living room is shared, free breakfast is a plus - simple but nice. Amazing value, very clean and tidy. It's based in a beautiful historic building with a balcony and beautiful framed windows. My only negative is the bathroom is not fancy (shower in middle of room which gets very wet). However, I would definitely stay here again!
Charming place to stay!
on Aug 26, 2017
Clean, well appointed rooms, fresh towels and nice wash rooms, food is good and freshly made. Its a good resting place after busy days in the city. It is in BF Block, Saltlake City, which is a peaceful place and near to pharmacies, restaurants, a park. The city centre is also nearby.
Comfortable and secure stay with family of females!
on Aug 7, 2017
It's just been a few weeks since I've come back from my 4 day visit to Kolkata (my first) and Emerald Residency (ER) had a big hand in my wonderful experience. I travelled with my family (all females) and chose ER for its secure location and positive reviews. As I had predownloaded offline Google Maps for Kolkata in my phone, I did not face any issues regarding finding the guest house in Salt Lake from the Kolkata Rail Station by yellow taxi (ER staff had emailed me specific directions which also helped). After arrival, the staff were courteous and we were put up in a very comfortable room for three with a big bed. They also provided us with extra bedding in case we needed it and overall the experience was wonderful. The room was clean, the breakfast they served was tasty and fresh, they provided clean linens everyday and were helpful in answering our queries. Even though ER is far from the city center and New Market (on a bad day it took us an hour to get to New Market), I chose ER because of the security it provides to female travelers. We left early morning and arrived late, left our daily shopping and personal belongings scattered but nothing was amiss. Plus its location in Salt Lake ensured that the locale was secure and not congested. The only issue I had was with the broken fixtures of the wardrobe and drawers inside the room, and that the room door lock is very old fashioned. In comparison, those issues were pretty minor as we received great service for the price we paid. Would 100% recommend to others (particularly females travelling alone) if they wish to stay away from the noise and hustle of the city and relax in a secure and comfortable environment with good food! Also, Ubers were easily available from the guest house, which helped as public transport (like buses and autos) wasn't widely available in Salt Lake.