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Emarald Hotel

1 room, 2 adults
Good
3/5

POOR HOTELon Oct 14, 2018

We had booked 2 rooms early September 2018 to welcome some family members from the USA. We booked...Read All

No.22, Poonamallee High Road , Chennai
Amenities:
  • Internet
  • Parking
  • Restaurant
  • Air Conditioning
  • Lift
+ More

Rooms

N/A
Hotel Room
View Image
Amenities
  • Air Conditioning
  • Luggage Rack
  • Private Bathroom
  • Internet / Broadband
  •  + More
N/A
Hotel Room
View Image
Amenities
  • Air Conditioning
  • Luggage Rack
  • Private Bathroom
  • Internet / Broadband
  •  + More
N/A
Hotel Room
View Image
Amenities
  • Air Conditioning
  • Luggage Rack
  • Private Bathroom
  • Internet / Broadband
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    POOR HOTEL
    on Oct 14, 2018
    We had booked 2 rooms early September 2018 to welcome some family members from the USA. We booked in early to check the room status/conditions. The visitors arrived late at night. The initial 2 rooms they gave us were VERY poor - the A/C was not functional in the 1st room and the toilet flush was NOT working in the 2nd room. The toilet was also very slippery and we had a difficult time to get out of it !!! They were VERY dirty ! After we complained, we were given 2 new rooms which were satisfactory. But they were not worth the price we paid for them. We have stayed in much better hotels in Chennai, for the same or lesser price !!! The Front Office Manager was however helpful in this aspect and we appreciate his help very much. The Restaurant was not functional too, except for the breakfast time. Food ordered during lunch and dinner time appeared to be provided from outside. However the silver lining was, the 2 gentleman running the Restaurant were also VERY helpful and helped us with our food orders. We thank them too. We were misled by their good ratings in the net. If we had more time in hand, we would have moved to another hotel. The Management should look into this. David, Dubai ... More
  • hotel_trip
    Stay at Emarald- Chennai
    on Jun 21, 2018
    Hotel Emarald is nearer to Chennai Central Railway station on Poonamalee High Road. Best stay for people on Business travel. Complimentary Breakfast limited to south Indian breakfast menu- Poori Bhaji, Idly, Vada, Dosai, Idiyapam upma, Bread toast, omlet, cornflakes, Aloo/ Gobi Paratha. Room is good with affordable tarrifs. Restaurant ambience is not that much good. Window panes of hotel rooms facing road is dusty. Laundry is located exactly opposite to staircase which is not quite appealing. Food is okay. Rooms are maintained good. Overall I give 3 stars ... More
  • hotel_trip
    Worst hotel to stay in Chennai
    on Dec 22, 2017
    Guys dont believe on website atoll. Hotel is totally different from one shown on website. Google gave this hotel 1 star and sure google is right about it. Rooms are small and washrooms are worst. I recommend every hotel not to book this hotel . My room was smelling bad so I requested its Reception people to change room. After 2 hours and 6 calls , room service person came to our room and told us rudely that they cannot change room as all rooms are same. After lots of request we got in touch with GM Mr. Elango. In starting he listened to our problem and after listening said same thing. On decision of checking out from hotel he started shouting on us and said he dont care about guest. make it sure we pay before check out. I request all travellers not to check in this hotel ever.... More
  • hotel_trip
    Decent hotel
    on Apr 30, 2017
    Was here for a day booked room via redbus app with good offer , the room was well furnished with minimal issues though they are renovating the entire building. They have parking space, free internet, room service. Look for food near by like murugan idli shop for veg food. This place is 10 mins away from central railway station. ... More
  • hotel_trip
    Budget stay.
    on Feb 18, 2017
    Good budget stay near to Chennai central station. Please do not expect much. The check inn was smooth. The room Was Deluxe room. Very small room . No place to move around. No mini bar. So over all a budget stay. Will definitely try some other place if given a choice with same price, though no specific issues. The room had disturbance as the local train track was just behind and to be fair please note during our stay period the renovation work was going on.... More
  • Excellent
    10
  • Very Good
    23
  • Good
    17
  • Fair
    11
  • Poor
    12

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.