on Oct 14, 2018
We had booked 2 rooms early September 2018 to welcome some family members from the USA.
We booked in early to check the room status/conditions. The visitors arrived late at night.
The initial 2 rooms they gave us were VERY poor - the A/C was not functional in the 1st room and the toilet flush was NOT working in the 2nd room. The toilet was also very slippery and we had a difficult time to get out of it !!! They were VERY dirty !
After we complained, we were given 2 new rooms which were satisfactory. But they were not worth the price we paid for them. We have stayed in much better hotels in Chennai, for the same or lesser price !!!
The Front Office Manager was however helpful in this aspect and we appreciate his help very much.
The Restaurant was not functional too, except for the breakfast time. Food ordered during lunch and dinner time appeared to be provided from outside.
However the silver lining was, the 2 gentleman running the Restaurant were also VERY helpful and helped us with our food orders. We thank them too.
We were misled by their good ratings in the net. If we had more time in hand, we would have moved to another hotel.
The Management should look into this.
Stay at Emarald- Chennai
on Jun 21, 2018
Hotel Emarald is nearer to Chennai Central Railway station on Poonamalee High Road. Best stay for people on Business travel. Complimentary Breakfast limited to south Indian breakfast menu- Poori Bhaji, Idly, Vada, Dosai, Idiyapam upma, Bread toast, omlet, cornflakes, Aloo/ Gobi Paratha. Room is good with affordable tarrifs. Restaurant ambience is not that much good. Window panes of hotel rooms facing road is dusty. Laundry is located exactly opposite to staircase which is not quite appealing. Food is okay. Rooms are maintained good. Overall I give 3 stars
Worst hotel to stay in Chennai
on Dec 22, 2017
Guys dont believe on website atoll. Hotel is totally different from one shown on website. Google gave this hotel 1 star and sure google is right about it. Rooms are small and washrooms are worst.
I recommend every hotel not to book this hotel .
My room was smelling bad so I requested its Reception people to change room. After 2 hours and 6 calls , room service person came to our room and told us rudely that they cannot change room as all rooms are same. After lots of request we got in touch with GM Mr. Elango. In starting he listened to our problem and after listening said same thing.
On decision of checking out from hotel he started shouting on us and said he dont care about guest. make it sure we pay before check out.
I request all travellers not to check in this hotel ever.
on Apr 30, 2017
Was here for a day booked room via redbus app with good offer , the room was well furnished with minimal issues though they are renovating the entire building. They have parking space, free internet, room service.
Look for food near by like murugan idli shop for veg food. This place is 10 mins away from central railway station.
on Feb 18, 2017
Good budget stay near to Chennai central station.
Please do not expect much. The check inn was smooth. The room Was Deluxe room. Very small room . No place to move around. No mini bar. So over all a budget stay. Will definitely try some other place if given a choice with same price, though no specific issues. The room had disturbance as the local train track was just behind and to be fair please note during our stay period the renovation work was going on.