Not what is apsires to be......
on Dec 3, 2017
On the plus side, the hotel is set in spacious grounds, but is really not what it aspires to be!! It is not quite the peaceful jungle setting we imagined as on a main road which with lorries driving passed at all hours! Our first “luxury tent” was dark and smelly, the staff moved us with no problem and the second tent was lighter and slightly improved. However the real disappointment was in the facilities; the swimming pool was fine but only had 3 loungers and only 2 of these with cushions! The spa was unusable and desperately in need of TLC. The yoga area was a dirty platform, and although there were classes there during our stay, I was not tempted to join in! There are no excursions as such; we wanted to visit the falls and all the hotel did was book us an overpriced dirty taxi which dropped us off in Collem and failed to collect us (this was not a problem as we found a local reliable bus back for a fraction of the cost!). The following morning we arrived for the early morning guided nature walk; it was a pleasant walk, although all we saw were spiders despite the posters promising a variety of jungle animals! The guide may have been knowledgeable, but as he spoke no English we will never know!!
Dont belive the pictures !!
on Nov 30, 2017
Booked expecting a huge tent that looks lovely on the pictures, we arrived to be given a half sized tent which was basic. I went back to reception to be told it was the best they had and was shown the room I had booked which was a disgrace broken furniture and lights ! I was told the photos on the website are 10 years old and the tents are due to be refurbished. We had no choice but to stay as it was early evening and this place is in the middle of nowhere, we decided to make the best of it and got changed for dinner. The food was cold and tasteless and with nowhere locally to go we went to bed early hungry ! We then had to endure loud music from other tents until we finally complained to the occupants after 12 at night. We booked for two nights but stayed only 1 we were not offered a refund or an apology. Do not go to this RESORT expecting what they advertise as you will be very disappointed it is a bed for the night and nothing more. I have not written this lightly as you will see from my other reviews I do not write bad reviews. The booking was under the name Martin Saunders.
Just another place to stay
on Nov 23, 2017
The rooms can most definitely use a makeover,they look dated & rundown . The bathrooms were just horrible dark & terrible. The restaurant serves some very mediocre
Food ,and the portions are small too .nothing memorable as such
Not Worth in terms of service
on Nov 19, 2017
When I was checked in TV wasn’t working .. took 1 hour for technician to come and fix .. No hot water in bath tub when I asked they came back to me saying that the water heater is very small and can’t provide hot water in bath tub... room service order takes more then 90 minutes to come. Receptionist wasn’t professional person. Not willing to help. I was in tent 205
on Nov 1, 2017
Spacious rooms,landscape gardens,activities for children,ATV for self,good parking area,Lovely cuisine,property quite close to the waterfall,very good service.Thank you Saurabh and team.We had a wonderful time.