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Devi Vilas Guest House

1 room, 2 adults
Very Good
4/5

Great location but dirty and bad serviceon Jul 13, 2019

We picked this hotel because of the reviews but they are all wrong. Extensive review: The only p...Read All

30, Gangaur Ghat, Near Bagore ki Haveli,Udaipur,Lake Pichola,UDAIPUR,Rajasthan,India,Pin-313001 , Udaipur
Amenities:
  • Outdoor Parking
  • Doctor on Call
  • Dry Cleaning
  • Currency Exchange
  • Concierge
+ More

Rooms

Standard Double Room
Hotel Room
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In High demand

Deluxe Double Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Great location but dirty and bad service
    on Jul 13, 2019
    We picked this hotel because of the reviews but they are all wrong. Extensive review: The only pro is the location, this is perfect. And also the room on the top has an amazing view of the river. But that's it. Reception person does barely speak and understand English. He sleeps in reception area which is annoying when we go and have breakfast at 8 he is still sleeping there. First room (top floor) dirty bathroom and bed sheets. Dirt (sand, hairs, dead bugs) on the bed as well. AC not working, fan had 20 cm of dust on it. Super gross! Requested a new room with working AC. Got one the next evening. Again bed super dirty with hairs and seemed like someone just ate a bunch of cookies on it. Blanket also very dirty. Got a new one upon request. We had a booking from booking.com. Receptionist did not understand our booking. We had a booking with breakfast but they don't offer. He did not understand we did not want to pay the breakfast fee. Took us 15 min to discuss. We had to pay the owner, so we had to wait for him to show up which is ridiculous. Turned out he canceled the booking on booking.com to avoid fees. But when we read our cancellation policy, it is noted as a no show, which means we needed to pay 50% of the booking costs! He told us not to tell booking.com but we did to avoid extra costs which would be his fault. Also both our bills did not match up and he wanted us to pay more then listed. We had to discuss for 30 min and luckily ended up paying the lesser amount. The guest house just needs to clean up and buy new sheets. The guest house would be 90% better because it has nice decoration and a great location. Also stop using booking.com service if they do not want to pay any fees! It feels like a rip off.... More
  • hotel_trip
    Excelent
    on Feb 5, 2019
    The place is really good and the guy at the reception is very helpful. The location is great because is central and near to the main spots of the city. Really reccomended if you are travelling alone with family or friends... More
  • hotel_trip
    Good services good view
    on Apr 22, 2018
    Firs time in Udaipur "OMG" l like this Hotel so muck cause good service and so good view rooftop.can walk to City Palace not far and not far to market. lovely people love lake view I will be back again... More
  • hotel_trip
    Best rooftop view in town
    on Mar 25, 2018
    I enjoyed my stay here. In fact, I extended my stay by a week and recommended this place to my friend. The location of the place is perfect for a short or long stay. Most of the major sights (City Palace, Jagdish temple, the museum and night cultural show, and the lake) are less than a 5-minute walk away. There is no longer a restaurant, but food places are just outside the door. What I enjoyed most was the rooftop. I went to visit a couple of other hotels and rooftop restaurants and found Devi's to be the best. The rooftop has a lovely view of the lake and the town, day and night. The rooftop has lounge seating, so it is perfect for just relaxing and watching the activity on the lake. The staff of two are warm and interested in making guests feel at home.The room was clean, had nice furniture, and the shower was hot. There is wifi in the lobby, rooms, and on the rooftop. The wifi in the lobby is strong, but the wifi in the room and the rooftop is not as fast and goes out sometimes. All in all, I would (and have) recommend this place. On other booking websites, the name of this place is listed as " OYO Home 10102 Heritage Near Gangaur Ghat," however, the people who live there only know it by Devi Vilas.... More
  • hotel_trip
    Good value for money
    on Jan 28, 2018
    I booked this hotel through booking.com where it was advertised as Oyo home 10102. This info made it impossible to find and no one seemed to know it as that. Once we were able to locate the guesthouse we had a decent sized room which was decorated nicely and had a large bed. The bathroom was on the small side and the hot water was a bit temperamental. The roof top has a great view of lake Pichola and the location is good for seeing the sites in Udaipur. Right next door is a Haveli with a museum that also has a nightly cultural show from 7pm-8pm that is worth watching. Lots of cafes, restaurants and shops in the area and the City Palace is just 5 mins walk. The staff member working there did not speak fantastic English but he tried really hard and was pleasant. WiFi could have been better. I thought it was good value for money if staying in Udaipur for a few days if you are on a budget. ... More
  • Excellent
    58
  • Very Good
    37
  • Good
    10
  • Fair
    4
  • Poor
    5

Overview

Located at 0.5 km from the City Palace, Devi Vilas Guest House provides accommodation in Udaipur. The hotel is accessible from the Udaipur Railway Station (3 km). It provides Wi-Fi internet access to guests. Spread across 2 floors, this hotel has 9 well-appointed rooms. All the rooms have attached baths. Each room has a tea/coffee maker, safe deposit box, and a TV. This guesthouse has a restaurant on its premises. Devi Vilas Guest House is located at 4 km from the Udaipur Bus Depot and at 24 km from the Maharana Pratap International Airport. The guesthouse offers front-desk assistance to guests. A few tourist attractions guests can visit during their stay are the Jagadish Temple (0.2 km), Bagore Ki Haveli Museum (1 km), and Lake Pichola (2 km).

Policies

Check in Check out

Hotel Check-in Time is 11 AM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 11 AM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.