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Very Good4.5/5
Mesmerising della on Dec 26, 2017
Della adventure resort a place that effortlessly bought a smile to my entire familys face ,,, The...Read All
Kunegaon,Lonavala, Kunegaon, LONAVALA, MAHARASHTRA, India, Pin-410401 , Lonavala
Rooms
Luxury Room twin bed
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In High demand
Adventure Room Twin Bed
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In High demand
Camp Room king Bed
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In High demand
Luxury Room King Bed
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In High demand
TripAdvisor Reviews
Mesmerising della
on Dec 26, 2017
Della adventure resort a place that effortlessly bought a smile to my entire familys face ,,, The warmth ,, hospitality, ambience , hygiene ,, fun elements,, amenities and placements of rooms , villa and tents all of it in totaltility is impeccably designed and planned. We were compelled to leave a fully paid package at upper deck and make the shift to della all because of the way we were greeted and attended to by Mr. Kunal nair It was a pleasure to have him attend to us. Even on his day off he made sure all arrangements have been done for us. Now thats what i look forward to when my family travels — a home away from home just with a lot more panache and della resorts oozees panache through through.. Oh yess if ur a crockery lover ud admire how aesthetic it is at della.Awesome experience
on Dec 24, 2017
We loved the greenery, environment.....Rooms are awesome. The water in the room is also the natural... Every thing over here are natural. Very large room & bathroom. Housekeeping staffs are very helpful & supportive.water body at out side of our room make us feel very well. Thank you for each and everything...
be prepared to be disappointed. then, find delight.
on Dec 22, 2017
this is FAR from a 5 star experience. they try. but 1/2 the staff just has no idea how to deliver. they send you running around in person yourself to the spa when you tell them you've been dialing all morning and nobody has picked up. expect it to take 30mins to check in. and out! very slow archaic processes that they dont seem to mind (it's india time!). tell them something is wrong, like wifi has been out all afternoon and nobody aswering the phone at reception, and they say 'mam what room?' - no apologies or making things right here! that said, kamlesh the manager is OUTSTANDING. he gets it. clone him and you have a 5 star staff! and the housekeeping manager was also excellent. they did their best. but can't make up for the lack of a good staff. or, more likely, a good work culture and training. so... keep your expectations LOW and i am sure you can find delight. there are some amazing features, like a dog park where you can walk puppies and dogs. and amazing food. and pure-souled though clueless staff who are just lovely people. enjoy!
A getaway resort that does the trick
on Dec 21, 2017
we arrived there last Monday for a 3 day wedding and stayed on an extra day to enjoy the resort afterwards. Our room was 425 which was a good choice of room being next to the main lawns and not too far from Breakfast or receptions. The villas are also pretty amazing but we were happy with our room. The resort has a 24 hour spa where you can get a massage at 4am in the morning or a 24 hour coffee shop with excellent cakes.Perfect place for a luxurious fun filled weekend getaway
on Dec 21, 2017
Della is one of a kind resort in India which blends luxury and adventure into a single place. I don’t think there is any other resort in India which can boast of such perfect blend of both these features in a holiday resort. Rooms are spacious with amenities which are usually present in top class five star hotels in India. The adventure park is fun and exciting for the whole family. Della also offers great eating options with 5 different restaurants all serving varied cuisines.
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Overview
Della Resorts & Villas is enveloped by hills, favoring the adventure trips at Lonavala. Offers the experience of peace and serene ambiance to the traveler who intends rejuvenate. The breathtaking view of natural environment along with the hills on the edge has a lot to offer. This hotel in Lonavala is truly the best place to enjoy a fun-filled holiday. Features mouth-watering feast in the four specialty restaurants, this is the most convenient stay option in Lonavala.
Policies
Check in Check out
Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.
Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
- The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
- The primary guest must be at least 18 years old to be able to check into this hotel.
- The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
- Child policy apply which may vary from hotel to hotel.
- Failure to check into the hotel, will attract no show charges as per Hotel policies.
- The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
- Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
- Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
- Note PAN Cards will not be accepted as a valid ID card.
- All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
- In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
- Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.