Excellent Stay / Amazing Hospitality / Comfortable Stay
on Dec 26, 2017
Thank you so much the entire front office team for giving me free upgrade and an amazing hospitality. Sayantan, Aishwani, Sanchari & Subhasish helped me throughout my stay. This was my first stay and i will suggest everyone to definitely visit this place. I would like to thank Mr Anupam for making it a comfortable stay. Thanks De Sovrani. !!!
Better hotels available in salt lake area
on Dec 3, 2017
stayed for a night in novemeber 2017. non existent service, when booked had clearly mentioned that a smoking room is required and once i checked in...there were no smoking rooms!!.. Food is average and room service is poor. Thought he rooms are good but staff is not at all friendly, it tool half an hour to get the bill at time of check out, though the receptionist tried hard to do it in a polite manner... needs training... Avoid !
Nice place to stay
on Nov 23, 2017
Nice hotel and staff members. A nice place to stay. I visited Kolkata for a technical meet. Hotel management arranged the nice meeting hall with good standard arrangements. But wonder couldn't found a smoking room in hotel. Also Good assistant to reach airport.
Non customer friendly hotel
on Nov 21, 2017
The most non customer friendly hotel in Calcutta .
For everything you have to call them multiple times and at multiple operators.
They create a lot of fuss for issuance of a duplicate key.
Room service takes so much time that by then it's time to leave .
And worst of all , the hotel is priced as if it's a very good premium hotel , which it is clearly not and this hotel is better avoided.
Overall good experience
on Nov 18, 2017
The room was a bit okayish the carpet seemed old and unclean. The staff's behavior was great and the food and service was good too. Booking online is way cheaper than booking at the hotel. Happy Travelling!