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Very Good4/5
A nice stayon Dec 30, 2019
Crystal County is a good comfortable place for monsoon holidaying. Nice staff and good leisure fa...Read All
36 Frichly Hill Old Mumbai Pune Highway Opp.Raheja Hill Resort Tungarli Lonavala Maharashtra , Lonavala
Rooms
Paramount Room
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In High demand
Amenities
- Towels
- Toilet
- Tea/Coffee maker
- Limited Hour Room Service
Arroma Room
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In High demand
Amenities
- Towels
- Toilet
- Tea/Coffee maker
- Limited Hour Room Service
Casacade Room
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In High demand
Amenities
- Towels
- Toilet
- Tea/Coffee maker
- Limited Hour Room Service
Maps & Neighbourhood
TripAdvisor Reviews
A nice stay
on Dec 30, 2019
Crystal County is a good comfortable place for monsoon holidaying. Nice staff and good leisure facilities. It can be little heavy on the pocket but the overall experience makes it worth the price. I observed that they had parking space and like most of the hotels they can provide you contact details of a local auto/taxi service. But its advisable to do a little searching around for the same. It's located little far from the nearest town market but pre-planning ur visits for dinner or shopping can be very helpful. Hence advised.
Good for night stay only.
on Nov 5, 2019
We had stayed at this hotel during last winter. Rooms are good with good hygiene across hotel. Good indoor game facility and bone fire place. Bad part was hotel is near a nallah n becos of this there are lot more dragon flies in n arnd swimming pool area. Be careful to not select rooms facing nallah. Also parking issue is main issue in here as they don't have enough place to park. Worst part is breakfast, many complaints were there for d food they had prepared. Once we had found all plates with a thin layer of dish washing powder, after complaint to manager, all plates were removed.Very average hotel
on Oct 8, 2019
Visited the hotel on 7/10/2019 Pros: 1. Courteous and helpful staff 2. Convenient location 3. Well furnished rooms with all amenities 4. Breakfast wasn't too bed, the staff tried their best to serve us the best quality of food Cons: 1. Even though the rooms are fully furnished, half of the room amenities don't even work! For example, my TV did not work, the landline did not work 2. Shower curtains had mold on them 3. The AC was not functioning very well All in all, quite average, decent for the price you pay I guess, although I'd appreciate if they paid more attention to the finer details in their rooms because as I mentioned, 50% of the room amenities were not functioning
terrible stay
on Jul 8, 2019
i had booked 3 rooms for my office picnic. rooms spaciest but stinking bed sheet, unclean rooms, can't usable blankets, colous so dirty, dirty towels, rainy water float inside rooms, foods quality and quantity not as per the cost paid. In the night power tripped off more than 5 times and we had to wake up and inform reception to restart the power. extreme bad experience and waste of money. In general i never put or critisize any hotel gone thru bad experience but this hotel is deserve this inputs.very slow service at reception..
on Jul 2, 2019
Decent hotel with all basic amenities... The staff at the reception seemwd to be confused and very slow in everything be it billing or any work.. Okay kind of food.... Swimming pool was not clean... Swings and trampoline available for kids...
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Overview
Located on the main road in Tungarli, Lonavala, Crystal Country Resort is a family getaway, offering a great piece of service. It is 5kms from the Khandala Railway Station and 76kms from the Pune Airport.
There are well-defined guestrooms - Arroma, Casacade and Paramount rooms that feature chic decor, comprising a double bed, a work desk and a dressing mirror. Amenities include complimentary buffet breakfast, tea / coffee maker and complimentary mineral water bottle per day.
Guests can entice their taste buds to a sumptuous fare ranging from Indian, Chinese, Tandoor and South Indian cuisines, which is served in the multi-cuisine restaurant. There is also a coffee shop, an ideal place to unwind with friends over a cup of coffee and light snacks.
A bean shaped swimming pool, a games room with a snooker table and a hooker bar are available for recreation. There is also a conference hall and a banquet venue for official and private gatherings.
Other facilities include free Wi-Fi, a 24-hours front desk, power backup generator, pick-up and drop facility, laundry, 24hours room service, medical assistance and security.
Close to Bhushi Dam, Crystal Country Resort is near to most of the sites of the area such as Walwan Dam (7 km), Ekvira Devi Mandir (12 km), Karla Caves (13 km) and Lohgarh Fort (14 km).
Policies
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.
Booking Policies
- The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
- The primary guest must be at least 18 years old to be able to check into this hotel.
- The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
- Child policy apply which may vary from hotel to hotel.
- Failure to check into the hotel, will attract no show charges as per Hotel policies.
- The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
- Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
- Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
- Note PAN Cards will not be accepted as a valid ID card.
- All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
- In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
- Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.