on Dec 26, 2017
Stayed here for a night as came for Bappa Dagadusheth Darshan. Great location. Room was good size with city view. Check in and check out was swift. Only one suggestion, remove unnecessary buttons from elevator, it was only inconvenient figuring out which floor is ground floor
on Dec 26, 2017
It was a beautiful stay. Staff was very good specially Sandeep at Front desk he is so helpful and polite. He helped us so much. Food was good and its a beautiful property. I will recommend this to my friends also. I would love to stay here again .
Business Hotel and Good Location
on Dec 24, 2017
Rooms were big enough and bathrooms also really big.
Sleep quality excellent except that the noise from surrounding rooms were really loud and high pitched.
Location is good and accessible. A new Hotel and modern enough.
Holiday turned to disaster
on Dec 23, 2017
Visited this hotel from the 22nd to the 24 th of December . I booked a double room as my daughter and I were spending the weekend in Pune. We were given an interconnecting room even when the hotel was not sold out. The locking facility in the room was not functionimg and we had to request a room change . Requested the receptionist in charge for a room change for which I was rudely told that they had to sell their interconnecting rooms. I had a self driven vehicle which was parked in the basement for which too I was given stress. The breakfast at the restaurant was pathetic. Ordered a simple plain dosa which had to be sent back twice as it was cold as ice. On the day I was leaving, I asked for my car and was made to wait for an hour as the hotel valets had double and tripled parked and had no clue of the owners. The duty manager Mr.Gaurav absolutely incompetent and could not figure out how to get my car out. The hotel has absolutely no systems in place coupled with inapt staff. Besides the house keeping of the hotel is absolutely deplorable with cement droppings all throughout the corridors.The hotel is not supposed to be having a five star rating with the amount of problems and unprofessional staff unable to find solutions. Please avoid this hotel as the plague as there many better options in Pune today.
on Dec 22, 2017
Never expected to get such a warm reception n service from a non metro city like Pune. The hotel is located right in d heart of d city yet not a congested area. It has fantastic views of d city from all rooms. It has a team of dedicated staff who are very courteous n helpful. There's no limitations on mineral water. Breakfast n dinner buffet are nice n elaborate. Interior decors are praiseworthy. The Gym has all d necessary equipments to stay fit inspite of indulgence in pune's cuisine. I would definitely recommend this hotel for all visitors in Pune.
But yes only one service we missed, is the Spa. After a long hard day, we wanted spa services badly which was missing. I hope nxt time when we visit your hotel (for sure)we get a spa option. Till then keep up d good job👍