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Crowne Plaza Park

1 room, 2 adults
Very Good
4.5/5

Not bad, with scope for improvementon Jan 11, 2020

We were in Chennai on personal work and booked 2 deluxe rooms for 5 days for our family of 3 adul...Read All

132, TTK Road, Alwarpet, CHENNAI, TAMIL NADU, India, Pin-600001 , Chennai
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Restaurant
+ More

Rooms

Deluxe Room
Hotel Room
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In High demand

Club Room
Hotel Room
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In High demand

Junior Suite
Hotel Room
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In High demand

Club Suite
Hotel Room
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In High demand

Superior Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Not bad, with scope for improvement
    on Jan 11, 2020
    We were in Chennai on personal work and booked 2 deluxe rooms for 5 days for our family of 3 adults and 2 kids. The room tariff is very good value for money and the area is central too which we liked .. we specifically chose it as we lived in Alwarpet 20 years back and it was nostalgic staying at this hotel. However this is the kind of hotel where staff at check in will ignore family , forget greet them they will not interact with anyone other than the person whose credit card is named in the booking. We drove down from Bangalore and the tired kids playfully asked if there is a ‘welcome drink’ which they think is the norm at hotels like these .. were actually told we can have either a welcome drink or membership points or some such nonsense.. pathetic.. they can keep both.. Got the rooms we had booked but were told we were ‘upgraded’ ??! Very strange staff indeed.. the rooms in the tower wing were good but stinking bathrooms which either was rectified next day on complaining or May be we got used to the odour.. We had a lot of personal work to finish and the hotel was a good base but would not bother to stay here if on a holiday .. The breakfast at cappuccino was chaotic , a small restaurant to service so many people.. it was December holidays and on couple of days had to wait for half an hour to be seated.... never ever happened in our years of travel but here the attitude was not to apologise but just ignore those waiting ..and the restaurant itself is too small in the first place with tables placed so close to each other ..breakfast was a very noisy affair. It’s the hotel policy to do a security check but once our stuff spilled out of the hand bag while they were doing it and another time the lady checking was clumsy and hit my watch hard with her device.. hope they will take responsibility if anything is damaged during this stringent security check .. Overall there is scope for improvement but guess it is a favourite among old timers .,... More
  • hotel_trip
    Suits at Crowne
    on Jan 8, 2020
    Nice hotel with good location. I got upgradef and got a suite. Really Big and all comfort I could ask for. VIP bar available. Good restaurants in the Hotel. Nice pool and Ok gym but a little small and awkward location.... More
  • hotel_trip
    Easy stay and great location
    on Dec 29, 2019
    We may have just found our go-to landing spot in Chennai. Staff are very attentive and understanding of one’s beliefs and was very professional and kind with having our pre-paid breakfast up for room service due to the eclipse. The hotel is about 15 to 20 minutes from anything we wanted to go to and there are nearby restaurants that you can walk to if to if you wanted to satisfy a particular craving. Security checks are diligent before entering hotel premises. ... More
  • hotel_trip
    Good hotel at a budget
    on Dec 28, 2019
    Been here twice now for business and the price each time was around INR 5K for single occupancy including breakfast. The ambiance, rooms and the hotel property is clean,comfortable and well connected. The staff is courteous and the service is fast and good. Looking forward for stay with family as well here in future and would strongly recommend to stay here when you are at Chennai... More
  • hotel_trip
    5 stars for sure
    on Dec 26, 2019
    Very good experience from the time we checked in . All staff were friendly and helpful. Rooms are spacious . Bathrooms are a good size . In house Restaurants were excellent. Breakfast was excellent with a good variety to choose from. Free WiFi in all areas of the hotel . Beautiful unique sculptures and artwork around the hotel. We had a very good stay . Highly recommend this hotel if you are visiting Chennai .... More
  • Excellent
    784
  • Very Good
    366
  • Good
    95
  • Fair
    35
  • Poor
    20

Overview

Crowne Plaza offers free breakfast service and free Wi-Fi connectivity to all guests. This property in Chennai is situated at a distance of 1 km from Mandaveli MRTS Station and 13 km from Chennai International Airport. There are a total of 286 well-maintained and air-conditioned guestrooms spread across 7 floors for accommodation. Each room has amenities that include wardrobe, bottled drinking water, television, makeup mirror, separate sitting area and mini-bar. The rooms have attached bathroom with toiletries and hot/cold running water supply.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.